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Clear Lake INFINITI

Houston, TX

4.0
443 Reviews
Call Dealership (713) 589-4000
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14705 Gulf Freeway

Houston, TX

77034

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443 Reviews of Clear Lake INFINITI

October 17, 2022

Ryan and James in the service dept are amazing! They went above & beyond to help me when my car wouldn’t start at home. Ryan (is my service rep & always goes the extra mile for me!) made sure he go More

by Lmolina003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan & James
Report | Print
Oct 17, 2022 -

Clear Lake INFINITI responded

Thank you for this great review! Ryan and James will truly appreciate having their efforts recognized. Thank you for your continued loyalty and we wish you safe travels until your next visit.

October 14, 2022

I did not have an appointment. I just drove into the service center and told them what I needed, and they responded very quickly. I waited on my car while being serviced. Very p More

by Pricillia Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Oct 17, 2022 -

Clear Lake INFINITI responded

Thank you for taking the time to leave us this positive feedback, Pricillia! Our service department will be pleased to hear that their efforts made your trip easy. We wish you safe travels until your next visit.

October 12, 2022

Very friendly associate and nice services. I just walked in and the oil and filter change was done in 30 minutes. More

by Derek Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Report | Print
Oct 12, 2022 -

Clear Lake INFINITI responded

Hi Derek, Thank you for your 5-star review! We are glad to hear the service you received from our team was friendly and prompt. Clear Lake Infiniti hopes to serve you again!

October 07, 2022

I like the service it provides. The communication that they give you also very helpful. More

by Marisela Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ESHEN AKTHER
Report | Print
Oct 10, 2022 -

Clear Lake INFINITI responded

Hi Marisela, Thank you for your 5-star review! Our team is happy to know you received great service. Thank you for visiting Clear Lake Infiniti. We hope to serve you again.

October 05, 2022

Too long a wait for a scheduled appointment. x.x.x.x.x.x.x More

by tmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Oct 10, 2022 -

Clear Lake INFINITI responded

Hello, Thank you for taking the time to leave us with your feedback. First, I would like to thank you for your recent business with us. Our team apologizes for the extended wait time for your vehicle's services. We hope you will allow us the opportunity to regain your confidence in our team, as your business is valued. Your feedback is appreciated to better serve yourself and our future customers. Brandon Treadway Fixed Operations Director brandontreadway@lithia.com

October 05, 2022

Their service is top notch. It’s very easy to make an online appointment. I recommend them. More

by Orr.chaille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maldonado?
Report | Print
Oct 06, 2022 -

Clear Lake INFINITI responded

Hello, Thank you for sharing your positive feedback with us. We are glad to hear you received 5-star service! Our team here at Clear Lake Infiniti hopes to serve you again.

September 30, 2022

James is always great to work with. I would recommend to others needing service for their Infiniti. More

by slatsyrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rushing
Report | Print
Sep 30, 2022 -

Clear Lake INFINITI responded

Hello, Thank you for sharing your positive feedback with us! We are pleased to hear your experience with James was great. Clear Lake Infiniti can't wait to serve you again.

September 22, 2022

They are courteous and professional and friendly. I like the way service writer treated us so friendly with humor and kept us informed. We had an awesome experience. Thanks! More

by Guitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Report | Print
Sep 23, 2022 -

Clear Lake INFINITI responded

Hi, Thank you for your 5-star review! It is amazing to hear how great of an experience you had with our service department. Clear Lake Infiniti looks forward to serving you again!

September 22, 2022

Ryan Treadway is very good with client relations. He was polite and knowledgeable about the car. He was very helpful at checkout. More

by sejpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Report | Print
Sep 23, 2022 -

Clear Lake INFINITI responded

Hi Sejpat, We are very glad to hear Ryan provided excellent service to you during your recent visit. Thank you for your 5-star review! Our team hopes to serve you again in the future.

September 20, 2022

We received excellent service from Lee Van Damme who sold us our Infiniti QX80. Explained everything very well and was very knowledgeable and patient with all our questions! More

by MattR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Van Damm
Report | Print
Sep 22, 2022 -

Clear Lake INFINITI responded

Hi Matt, Thank you for your 5-star review. Congratulations on your new QX80! We're very happy to hear Lee provided an excellent and smooth car-buying process for you. We hope to serve you again in the future.

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