My Review Of Clear Lake Nissan:
From the moment we got out of our car when we arrived at the dealership till even the day after my purchase I have been extremely satisfied with Brenda Otero and her customer service! She first greeted us when we arrived with a smile and upbeat helping hand personality. On a hot summer day she first asked if we would like something to drink! My husband and I had been car shopping for over 3 weeks now and visited over 25 dealerships all over Houston, Katy, Tomball, Spring, Sugarland and Jersey Village. Not once did a salesman offer us a drink and didn't even bother to come outside. We happen to have already picked out our vehicle online considering we live over 100 miles away from Clear Lake Nissan. When Brenda asked us and we told her which vehicle we were interested in, with NO HASSLE she offered us to take a test drive to check it out! She was able to answer all of our many questions about the vehicle. Her warm personality made us feel comfortable around her from the start. When we told her we were ready to purchase the vehicle she got us the best price possible! We did not have to sit around and wait countless hours nor have to deal with the "typical car salesman" who will try to find a vehicle which would make them the most commission and try and sneak in extra charges that are unnecessary. Brenda made us feel she was doing everything possible to make us feel as if we were getting the best vehicle, the best price and the most of all best customer service! I was also pleased to be greeted by the Sales Manager, Rury. He as well was available for any questions, with a smile! After we purchased the vehicle and came home Brenda was still available to assist with any additional questions. We didn't have to wait for her to respond to emails or wait all day for a returned phone call she was on top of it and got back to us promptly. I will definitely recommend Clear Lake Nissan and my new favorite care sales consultant, Brenda Otero to all my family and friends! "Thank you Brenda, It's people like you that make a difference."
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