Gerald is very nice, informative and helpful. He's willing to do whatever you need or find someone who can. Overall it was my best experience buying a car.

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We went to just look at the new cars and when we talked to mr Ward, he was friendly and helpful. He answered all our questions and offered a. car at a fair price. We drove home in a new car that afternoon

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We decided to LEASE a Maxima. The sticker price on my car was $42k and now, after barely a year, it has depreciated $20,000 dollars. Your better off going to Toyota, at least they hold their value. They lied about so many things too that were suposed to be better with leasing. It's been a HORRIBLE experience! I am now stuck with it because I'm so insanely upside down with it. It was a TOTAL RIP OFF! We've been told it's the economy, but yet a year ago things were no different and were selling the cars for high prices. We know a lot of people and I can assure you, we won't send anyone here!

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Richard was a great help and he had a great personality. I made sure to ask for him every time I went back! Great experience all together.

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This is my second time to purchase a brand new Nissan from this dealership and once again they surpassed my expectations. I took in my 2011 Rogue which had been damaged by the recent hail storm and wanted to know if they could work with me to trade it in. I had the pleasure of working with Kody who asked what kind of vehicle i was looking for. I wanted another Rogue. Kody was very responsive to my request and began immediately looking through their inventory to provide me the color and car options I was looking for. I arrived at the dealership at around 9am and was driving home in my new beautiful 2013 Rogue by 2pm. They pulled my car from the inventory (it hadn't even made it on the lot yet) and did all the processes they had to do to get it ready for me. Kody even offered me lunch. WOW. What am awesome experience. Thank you Kody and Clear Lake Nissan. I will be back when I am ready to purchase next new Nissan.

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We bought a 2011 Nissan Murano Convertible from here in late 2010. We went in last week to trade it in on a new Pathfinder because we have had nothing but problems with the Murano and they cant seem to fix them. We were told by one of the service reps that the Murano convertible has a lot of bugs in them that they have not worked out and he would recommend us getting rid of it. He also stated that their technicians are not trained on that vehicle and that is why we continue to have the same problems. My wife went in and picked out the Pathfinder that she wanted and set up an appointment for us to come back the next day. We had received a " Customer Appreciation Event " notice in the mail that stated if we enrolled and set up an appointment we would get higher than normal trade in value. We followed all of the instructions and when we arrived they offered us " rough trade in value " for a 18 month old, 12k miles, spotless Murano convertible that we had bought there. That would put us 10k upside down. When we asked about the customer appreciation event they tried to give us a $500.00 off coupon. The salesman had the paperwork ready when we arrived and the price on the vehicle was $7500.00 more than the exact same vehicle right up the freeway at McDavid Nissan. We then asked to speak with the sales manager and was told he would be right with us. We sat there for over an hour with no one coming to see us. We could see the sales manager sitting in his office with his feet on his desk and arms behind his back talking with anyone who happened to walk by his door. I told my wife I had had enough and we were leaving so she went to get the salesman, who was now in the managers office, to get the keys to our vehicle so we could leave. When she got close to the door she heard the manager say " get ready, here she comes ". When she told the salesman that we wanted our keys and we were leaving he was trying to convince us to stay and " they were just getting ready to call us in ". When we told him that we were very upset and are now thinking of pursuing the lemon law on the Murano since it has been in for service for that same problem 8 times and still not resolved he said " good luck but the lemon law is real hard to prove and you will not be successful ".Worst customer service that I have ever experienced in my life. I would never buy a vehicle from them again and as a matter of fact we went and bought a Lincoln Navigator we were so disgusted with them and Nissan. I would recommend going anywhere but there for a purchase.

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This is not your typical dealership....
Here's my story... I started looking for a vehicle at a different Nissan dealership. After thinking about it, I set my mind on a Maxima. I started looking online and found Clear Lake Nissan and found their new car inventory. I searched for the Maxima I thought I wanted and got a great e price online. Kurt Moisant emailed me the next morning. I met Kurt that day around 2pm to look at the Maxima. He was so excited, friendly, and made me feel important. He stated that making me happy and satisfied was his number one priority, but not in an obnoxious way. He kept asking me what I wanted on my Maxima, and I wanted all the bells and whistles. I wanted the fully loaded car, but I got picky and wanted the dark rims with the technology package. They did not have my car at this location, but Kurt assured me he would make it happen. This is my first new car purchase, and Kurt broke down every detail and penny when it came to negotiating. He made everything easy for me to understand and after I asked him a million questions he still was smiling. To make a long story short, he found me the exact car I wanted with all the options on it, brand new in Rosenburg. He went there immediately and got my car! We went to dinner around 5pm and came back and there was my dream car! A fully loaded sports package and technology package Nissan Maxima in pearl white with dark rims! It gets even better..... I went to sign all the dreaded paperwork, but Tim Dickerson made that very easy. I ended up getting an excellent rate, 1.89%!!!! Even though I thought the rate was 2.49%. He also answered any questions I had about the financing, warranties, etc. It was getting late and Kurt washed and detailed my car! I don't think you will see a salesman anywhere that would do that and still have a smile on his face!

This dealership made my first car buying experience a breeze! I highly recommend them! I love my new dream car!

Thanks! -Elizabeth

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I will definitely purchase my next vehicle from Clearlake Nissan..Gerald Imes is an awesome salesman and he is very friendly..I can see why they call him the deal making man because he don't give up until a deal gets done..

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Richard was very personal and friendly. Not pushy at all. Finance was excellent, even with difficult circumstances. Darrin Jackson "DJ" in finance did a great job for me and made me feel valued at purchase time.

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I purchased a 2013 Nissan Rogue. My experience was great. They treated me very good. Richard and OC were awesome. They gave me everything i asked for and answered every question i had very thoroughly. I would definitely recommend Clear Lake Nissan. I enjoyed my experience so much that i went back 3 days later and purchased another vehicle. I purchased a 2013 Sentra. The fuel economy on the Sentra is the best i've ever owned. I also took my father in and he also purchased a 2013 Pathfinder. Thanks Clear Lake Nissan.

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