Clearwater Toyota Scion

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Clearwater Toyota Scion:
Clearwater Toyota did so many things wrong I don't even know where to start. At first I thought I was getting a good deal and I was being treated fairly... Then I went into financing. Now to give you a bit of background, my husband and I had already bought him a car the same morning as I was buying mine in the afternoon. Therefore I already knew my credit score was well above average and there would not be a problem finding a bank to finance us. So when the finance manager told me that the bank I wanted to use wasn't going to finance me, I started asking questions. They assured me that the financing I had gotten that morning would never go through and the other dealership would rewrite that contract and call us back on the first car we had bought that morning. Their reasoning was the fact that it was a 2004 vehicle and said the bank would not finance a car "that old". Being it was Saturday and no way for me to check with the bank I accepted what they said at face value. My mistake. Not only did they LIE to me about the financing they also LIED about the fact that I couldn't refinance right away. They told me I had to wait 6 months to get my car refinanced. IF ANYONE TELLS YOU THIS THEY ARE LYING!! You can have your car refinanced immediately. They lose money if you do and that is why they tell you that. So I called the bank on the following monday and guess what? They said no problem we will refinance for you at 6% LOWER INTEREST RATE. I went from an unreasonable 10.5% to 4.9%!!! For a person with perfect credit that was more of an insult than anything.
I couldn't believe what they did was not illegal. This was such a terrible experience that I went back and cancelled the extended warranty they had sold me because I NEVER want to deal with these people again.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Clearwater Toyota Scion:
Bought a new 2009 Toyota RAV4, was told the new tags would be mailed. 2 days before the temporary tags would expire, had to call the dealership and was told that "it was ready to be mailed" but for "some reason" hadn't been. We could always just "pick it up tomorrow". Which we did.

That same 2009 Toyota RAV4 had 3 months FREE Sirius Satellite radio. However, the actual receiver has to be bought. At a price of $450. 3 months free radio? Not quite.

Also bought a full-warranty 2008 Toyota RAV4, which happens to dried cement on the front. Windshield wiper fluid splatters off onto the side windows (driver & passenger).

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Clearwater Toyota Scion:
I hated it there it was the most unprofessional place I have ever been!!!!!!!! I would never go back there I had a misribal time no one was willing to help me at first! then once I did get some salesmen he was extreamly rude to me and there managers there was ever worse. I went to go complain about my experince and there blew me off like the didnt care!!!! I would never go back there and i would never recomend this dealership to anyone!!!!!! I left there dealership and went to AutoWay toyota and it was a great experiance there everyone was very nice!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Clearwater Toyota Scion:
In July 2007 I bought used Toyota matrix from a Clearwater Toyota dealer. I was told that car was checked and had one owner. After one year when I was cleaning my car, I found a ticket from Hertz in the trunk. So my car was used as a rental car. And the dealer lied to me. If I knew that this car was used as a rental car I would have never bought it.
I would like to let you know that I am not satisfied with this kind of customer service.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Clearwater Toyota Scion:
I bought a new Camry less than 2 years ago, now it needs $600 in maintaince. $60 to clean the battery terminals, $90 to remove the dust from the rear brakes, $90 to replace the ps fluid. I sent my wife for an oil change, on her car, and they write an estimate like this. EVERYONE BEWARE OF CLEARWATER TOYOTA.

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