23 Reviews of Cleo Bay Subaru - Service Center
This dealership is one of the most courteous and professional I have ever dealt with. They’re quick to get your vehicle into the service bay and they troubleshoot and look for potential problems. Se professional I have ever dealt with. They’re quick to get your vehicle into the service bay and they troubleshoot and look for potential problems. Service technician Brandy is very engaging and eager to help you get whatever help you might need as well as pointing you to the refreshment and bathrooms there.they sit down and go through the maintenance report telling you what might need attention or when the next service is due. An excellent dealership. I highly recommend it if you want outstanding service and professionalism. More
Theis dealership washe and waxed my car, with the wi dows down! I have car WAX and WATER on the INSIDE of my 2023 Subaru Crosstrek Ltd.. HORRIBLE EXPERIENCE. Never again! down! I have car WAX and WATER on the INSIDE of my 2023 Subaru Crosstrek Ltd.. HORRIBLE EXPERIENCE. Never again! More
I had to bring my new Outback in to take care of a flat tire. Ended up having to purchase a new tire. The whole process took less than an hour. Yvonne in the Service Dept. was SOOO helpful and made sure ev tire. Ended up having to purchase a new tire. The whole process took less than an hour. Yvonne in the Service Dept. was SOOO helpful and made sure everything was taken care of. Incredible customer service! More
The dealership was very friendly and greeted us as soon as we got to the service entrance. The service as quick and the service rep told us about all the repairs that was completed before we left. as we got to the service entrance. The service as quick and the service rep told us about all the repairs that was completed before we left. More
I found out my definition of appointment and Cleo Bay's was completely different. I went in for a service that took about 2 hours and had an 8am appt. I called a little after noon to see if i could pick was completely different. I went in for a service that took about 2 hours and had an 8am appt. I called a little after noon to see if i could pick up my car and was told they had not started on car yet. They told me I had an appointment with the service people in the office for paperwork at 8am. The work on the car was not part of the appointment as that was done whenever the mechanic could get to it. I was called at about 5:20pm that my car was ready. I am sure glad that my doctor, plumber, or any other maintenance person I can think of don't have this appointment system. I will not use Cleo Bay service again if I can help it. More