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Cocoa Ford - Service Center

Cocoa, FL

4.7
83 Reviews

83 Reviews of Cocoa Ford - Service Center

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February 09, 2017

Great People and Great Service Your service advisors are the best. Barb, Nelson, Mark and all the others are helpful and knowledgeable. Service has always been first class and in More

by Uncas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb and Nelson
February 05, 2017

Outstanding service! Service is always quick and efficient. Barb Boisselle is an outstanding individual who cares about the customer and is always pleasant and friendly! More

by Merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, they are great!
Feb 07, 2017 -

Cocoa Ford responded

Thank you for taking the time to write a review. Your business is appreciated.

February 03, 2017

Disappointed Took car in for oil change.The service checklist stated that the washer fluid was checked.When I checked after arriving at home,found that it was almo More

by Emmalu12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara,very professional and always a pleasure to deal with
Feb 07, 2017 -

Cocoa Ford responded

I am sorry you experienced a problem. Please contact Debra Marfuta to help you resolve this issue.

February 03, 2017

Outstanding Service, Always I have been fortunate to have found Paradise back when it was Wooten around 1994. I have always had outstanding service, help, honest work quotes, an More

by Mustang jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny, parts, Barb and Jimmy, service and Mike in new car sales.
Feb 07, 2017 -

Cocoa Ford responded

Thank you for the nice review. We appreciate it.

February 02, 2017

Service I recently had my vehicle in the collision center for repair. Repair was outstanding. Sue was excellent working with. Mark in the regular service d More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service and Sue in the collision center.
Feb 07, 2017 -

Cocoa Ford responded

Thank you for the great review. We appreciate you taking the time to write it. Your business is appreciated.

January 25, 2017

Check Engine Light I brought my F-150 Pick up truck to Paradise Ford because my Check engine light was on. This happened once before. They followed procedure and correct More

by John Bucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Broadwell
Feb 07, 2017 -

Cocoa Ford responded

Thank you so much. We appreciate the nice review.

January 25, 2017

Great customer service I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car More

by Reyes53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Regalado
Feb 07, 2017 -

Cocoa Ford responded

Wow. Thank you for the nice review.

January 24, 2017

I trust Paradise Service I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and tol More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The real nice Lady
Feb 07, 2017 -

Cocoa Ford responded

Thank you for taking the time to write a nice review. We appreciate it.

January 18, 2017

Oil change I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went t More

by wedcoord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 07, 2017 -

Cocoa Ford responded

Thank you for your business and taking the time to review us. We appreciate it.

January 16, 2017

Barb as always ahd me in and out quickly Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes More

by jjm2115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb
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