Cocoa Hyundai

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cocoa Hyundai:
Visited Cocoa Hyundai yesterday for their end of month sale after getting a letter in the mail promising to lower my payment. I was skeptical, but they were able to show me a new elanta at a lower payment. I did have to negotiate with them, but they were easy going about it. It's an older building, but they were slammed when I was there.. very open friendly atmosphere.. a little corny with the balloons but what dealer isin't.

I want to add I am happy they are on 520 and us1 because i live right down the road from them and it's easy to get in and out of for me since its right at cocoa village by the river.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cocoa Hyundai:
Due to sub-standard facilities i would not recommend anyone to Cocoa Hyundai. Physical location of Sales very difficult to get to, interior of the facility is low class and is a big room with tables for customer's and sales to do business. Lack of privacity is demeaning and intrusive. Sales manager acted like a jerk when it was totally uncalled for. Sale (Gore) was promp and was very likeable easy going and low sale approach was appriciated. You need people with new attitudes with the level of potental buyer that your new models will attract. YOU NEED TO GET OFF THE CORNER OF U.S.-1 & S.R.520. My overall experience is middle of the road due to "Chuck". Price was fair but it took too long to get the fair price. Again Brian was really good sale's rep and would look forward to dealing with him in the future.
Tks, Mike Arnold

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cocoa Hyundai:
Just bought a new Hyundai Accent from Big Mike at Cocoa Hyundai. With gas prices so high I had to trade in my F250 for something more economical at the gas pumps. I was told that the truck market is suffering badly and that they probably wouldn't be able to give me much but they came through and ended up giving me what I wanted, which wasn't bad for a truck with 200,000 miles on it. My new accent gets good gas mileage and I feel like I got a good deal and Mike really went out of his way to help me. If you goto cocoa hyundai say hi to Mike and Brian from Jimbo they are both great.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cocoa Hyundai:
Purchased a new car here a couple months ago. I was really excited at the time, overall it was a great experience. My sales rep took a lot of time with me and helped with my credit situation.

Looking back now the excitement has faded, and I can recall a negative at the time of not getting enough for my trade so I decided to sell it myself.. they did leave an outstanding offer to buy it at a later date though which was cool but no thanks. Overall good deal though and I've sent a few friends down to check them out. Worth it if your in the melbourne or orlando areas.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cocoa Hyundai:
Purchased a new Elantra online with their Internet department. I was suprised by how fast they responded and the info they provided. Their first price quote was a little high but was able to ask for and get invoice minus rebate as I wanted. Came in and test drove the car but found I didn't really like the color in person. They were able to locate another one in red at another dealer an keep the same price
a+ overall

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cocoa Hyundai:
After hunting in and around Orlando for about 3 weeks, we finally settled on Cocoal Hyundai, we bought an 07 Entourage Limited with Ultimate Package. They gave us the best price and were very friendly. Brian Gore was very courteous before, during, and after the sale. We felt no pressure at any time. We would certainly recommend Cocoa Hyundai to all our friends.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cocoa Hyundai:
Aggressive and rude to no end! My husband and I went in to buy a new 06 Elantra. Well we needed a cosigner. Well after every thing was said and done.......we find out that they put the cosigner as the primary buyer! They (C.Hyundai) said this was a normal procedure cause the cosigner had better credit!!! They also told us that they had explained all that. There was 3 of us and none of us could remember them explaining this....cause if they would of we would of walked away quickly! Then our payments were NOT what they told us they would be. Then after we started receiving letters from finance companies that had turned us down......we found a few that did approve us. Hmmm now we wonder if we could of had a better rate/payment plan if we had an option of who we wanted to finance with. But Hyundai said that only one company would pick us up.
NOW to top it off we are having a paint issue...and do you think they are taking care of the problem? NOT!
So my advice to anyone who is looking for a Hyundai.......Stay clear away from Cocoa Hyundai! Run far away!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cocoa Hyundai:
I went into this dealership looking for an 01 Nissan Frontier. Mike lied to me about what they had on the lot. I was told they had, in excellent condition, an 01 Frontier Crew Cab SE Supercharged. When I got there it was a beat up 01 Frontier XE. I went ahead and tried to work out a deal. They wanted me to pay $597 a month for a rusty, ant ridden, cigarette burned truck. When I asked about extending the payments, they told me the payments would go up $40 a month to do that.
When I tried to leave, they wouldn't give the keys back to my vehicle that I was trading, nor my paperwork I brought. They crowded me and tried to put me under duress... When I left, they said 'good luck buying elsewhere'
I then went to the next dealer to look and come to find out, Cocoa Hyundai had reported to several auto loan places that I had bought that Nissan Frontier. This played horribly on my credit and I am going to seek a lawyers help

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cocoa Hyundai:
They'll sneak in a warranty and tell you it is included. Then over charge you for sales tax. They argue with you when you cancel the warranty. When better finance deals come along, they don't tell you. They do what is best for Cocoa Hyundai and not for the consumer. That's what a business should do, but after a while they will run out of repeat customers with this type of business practice. Great product - I love my car. I actually got a good price, interest rate etc. Just don't know how this guy can sleep at night knowing he's sneaking things in on customers. And I have 3 people who can verify what I'm saying - including one of their sales people.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Cocoa Hyundai:
I am finally writing this letter after much frustration and a quickly declining opinion of your company, warranty and franchised dealership.<br><br>I purchased a new 2003 Santa Fe, FWD LX in December of 2002 from Cocoa Hyundai in Cocoa Beach, Florida.<br><br>I travel in my business and put on approximately 25,000 miles a year. At about 41,000 of this year I found factory paint beginning to bubble and flake on what I call the rocker pane, the panel below the driver door. The area is not exposed to outside elements as it is covered by the driver door when closed.<br><br>I took it to the Service Department of the same dealer and was told that it was over warranty of 36,000 miles or three-years. I was told by a laughing salesperson that I could certainly trade it in on a new model (I found that comment to be intolerable). The mileage I put on the car is far higher than an average driver would put on a car and it was put on in less than two-years. If a car&#8217;s factory paint won&#8217;t hold up for 19 months, then there is something seriously wrong with the paint, manufacturing, warranty or product. I have called Hyundai customer service, gone back to the dealer three times, tried to schedule a meeting with the Hyundai Factory Representative, waited for promised calls that never happened and finally received a call from the dealer saying they would do nothing to remedy the problem.<br><br>I meet many people in my business that could be potential customers on Hyundai Products. Many have asked me how I like my Santa Fe and service. I am going to start telling them the truth. It would seem to me that a minor re-paint of the area would have been an easy enough thing to do to keep customer service and satisfaction at a satisfactory level. Apparently the dealer does not agree nor care.<br><br> I would Never think of purchasing another Hyundai product and would never recommend Cocoa Hyundai to someone who might be.<br>

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