Tedod 5/21/2013 9:08:46 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Don Berry Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Cocoa Hyundai: I expected to interface with a salesman and make decisions regarding whether or not to purchase a new Hyundai Sonata. I set an appointment for a Sunday and hoped for the best. Don introduced himself and began a very friendly, concise, descriptive presentation of what was available and the dollars involved. He was very knowledgeable and effective with an accurate presentation of all aspects of the sales - purchaser experience. He and every other employee in the establishment seemed to infuse the atmosphere with cordiality and pleasantness.This was the best experience in a Dealership that I have been a part of in my entire auto-purchasing years. I commend the staff for performing all the details which together make the difference in a buying decision, with special commendation to Don Berry. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/22/2013 6:41:51 PMOn behalf of Cocoa Hyundai, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Delivering outstanding customer service to each one of our customers will always be our number one priority. I am happy to hear that Don was able to help you with so much with your Sonata purchase. Congratulations on your new Hyundai! Thank you again for your business and recommendation. We look forward to working with you again.Sincerely,Ryan Posen - rposen@cocoahyundai.com
Ljlemp 5/20/2013 2:50:34 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Maurice Smith Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: Awesome from start to finish. Found car online, drove over from orlando to get it. Love my new car !! You guys rock!!! Thank you for a great experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/22/2013 6:44:49 PMCongratulations on your new purchase! At Cocoa Hyundai, we strive to ensure that online transactions go just as smooth as if you were on the lot looking for a vehicle. It’s encouraging to know that our team was able to show you dedicated and personalized service. We appreciate your loyal business and hope to see you again in the near future! Don't forget to check out our Facebook and Twitter pages for exclusive deals and offers.Sincerely,Ryan Posen - rposen@cocoahyundai.com
ekimgib26 5/19/2013 10:25:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dolly SanchezMaurice Smith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: They were able to find the car I wanted at another dealership and jumped through hoops to work a deal to get it here to us. Very impressed! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/22/2013 6:47:42 PMThank you for writing this fantastic review of our dealership! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials.Regards,Ryan Posen - rposen@cocoahyundai
beachmom123 5/18/2013 11:17:37 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Don Berry Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: At first, I dreaded the thought of having to go look for another car because it is usually unpleasant and mentally draining, but not this time. Earlier this week, I stopped by Cocoa Hyundai and met Don Berry. He was very friendly and extremely knowledgeable about the vehicle model I was interested in and the options available. When I asked questions, I received honest, straight forward responses and he didn't dance around my questions just to make a sale. He wasn't pushy like many salespeople are and his personality made me want to do business with him. After the sale was complete, he went above and beyond, taking the time to go over my car's options in detail and setting up my Bluetooth option. Overall, Don made the car buying experience very pleasant and I would definitely recommend him to everyone wanting to purchase a vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/22/2013 6:52:21 PMAshley, thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that Don and our team were able to show you what Cocoa Hyundai is all about. We take pride in always going the extra mile for our customers. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely,Ryan Posen - rposen@cocoahyundai.com
rich1963 5/17/2013 9:27:17 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Ryan KremelbergMaurice Smith Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: Maurice and Javitz worked hard to earn my business and they succeeded! No games-they gave me their rock bottom price immediately and top dollar for my trade with no haggling necessary. I would highly recommend them and the Cocoa Hyundai dealership to anyone looking to purchase a quality new or pre-owned vehicle! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/22/2013 6:53:51 PMThank you for sharing your feedback with us! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers.Regards,Ryan Posen - rposen@cocoahyundai.com
lortiegal 5/16/2013 11:41:13 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian GoreWayne Spitale Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: Our Salesman Wayne Spitale came to our home to complete our transaction, because my husband isHandicapped. A kind and professional salesman, all the way. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/17/2013 5:45:11 PMThank you for the excellent review! It is great to know that Wayne was able to provide you with pressure-free and knowledgeable service. Please feel free to call if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials.Regards,Ryan Posen - rposen@cocoahyundai.com
Cwschmitt1964 5/15/2013 9:35:00 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Brian GoreMaurice SmithWayne Spitale Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: As a disabled veteran and purchaser of now my 4th vehicle from Coastal Hyundai I have never had a bad experience with any of the autos purchased or leased. The Santa Fe holds my manual wheelchair in the back without putting a seat down. Thank you all for your service. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/16/2013 7:46:50 PMWow, thank you so much for taking the time to share this amazing review with us. I greatly enjoyed reading it and it made me truly happy to hear the level of customer service we were able to provide you with. Anytime we can go above and beyond for a service member, we're happy to do so. Don't hesitate to stop by and see us if you have any questions!Sincerely,Ryan Posen - rposen@cocoahyundai.com
BHARRIS14 5/14/2013 3:00:27 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian GoreAli Sherief Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: Ali was a pleasure to work with.. He was extremely cordial and personable to me on my first visit, even though I was not ready to buy andtold him so. He followed up with me via email and arranged for me to receive quotes on various configurations of new vehicles as well as available pre-owned vehicles. On my second visit Ali greeted me and my wife cordially, provided us refreshments and explained the carwe liked to my wife as well as the rebates available. He then suggested I trade- in my old car and negotiated a fair price for a trade-in.Brian was also extremely efficient in explaining warranty options available, working out finance arrangements, and completing required paperwork. We drove away with a done deal completely satisfied we had "done good."Thank you, Ali, for convincing us that the Genesis was the car for us, negotiating the trade-in and getting us a great closeing prrice.Thank you Brian for your attention to detail in closing the deal. Bill and Marion Harris Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/15/2013 2:28:49 PMThank you for taking the time to tell us about your visit to our dealership and your experience with Ali and Brian! Congratulations on your new Genesis. It's great to hear that we could go the extra mile for you and your wife. We look forward to helping you and your family out again in the future, Bill! Don't forget to check out our Facebook and Twitter pages for exclusive offers!Sincerely,Ryan Posen - rposen@cocoahyundai.com
monstermama 5/12/2013 7:18:07 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ryan KremelbergWayne Spitale Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: Great experience. Easy transaction. Great car! Love my new Hyundai Elantra GT. Thank you for a very positive experience during my purchase. Highly recommend both car and dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/13/2013 2:47:32 PMCongrats on your new Elantra GT! We're glad to hear that we could get you into a car that you absolutely love. Our staff is pleased to hear that you had such a positive experience with them. We strive to make the car buying process simple and easy. Make sure to give us a call if we can help you with anything else.Sincerely,Ryan Posen - rposen@cocoahyundai.com
Rachellematson 5/10/2013 4:06:12 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dolly Sanchez Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Cocoa Hyundai: she was wonderful!! she helped us. we were in a very tight situation and did everything she could to make it work for us. we got the car we wanted for our expanding family and I would recommend her to anyone! I will deff be going bacj in the future when we need another new car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Cocoa HyundaiAdded: 5/13/2013 2:43:11 PMThank you for taking the time to share your experience with us! It's always great to hear from our customers when they enjoy their time here. I'm glad our staff was able to meet all your needs. If there is anything else all that we can do for you, please don't hesitate to let us know. Thanks again, and welcome to the Cocoa Hyundai family!Regards,Ryan Posen - rposen@cocoahyundai.com