
Coggin Honda Jacksonville
Jacksonville, FL
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Impeccable! Our entire process here, from start to finish, was phenomenal! We came, had a pretty good idea of what we wanted and what we wanted to spend - and the Our entire process here, from start to finish, was phenomenal! We came, had a pretty good idea of what we wanted and what we wanted to spend - and they made it happen (and went above and beyond, actually). While we aren't always big fans of the "bigger" dealerships, Coggin Honda felt as if we were family and lost that uneasy, "bigger" dealership feeling right away. We were not pushed or prodded, given time and space, and were treated with the utmost respect and patience from start to finish - no matter if we said yes or no to the offer. Our experience here exceeded our expectations, and we are so glad (and relieved) to have chosen Coggin Honda for our new daily driver. Phenomenal! More
Never answers phone or call back. I have been trying to reach the service department for 3 days now and no one answers the phone or even call back. The receptionist doesn't even pick u I have been trying to reach the service department for 3 days now and no one answers the phone or even call back. The receptionist doesn't even pick up to transfer the call. This is so annoying when I would have to drive 30 minutes out of the way. More
A “painless” car buying experience. Have been driving Honda’s since 2002. Bought a 2013 Fit with Alberto Diaz as the salesman. Fast forward to 2019 decided it was time to upgrade my vehi Have been driving Honda’s since 2002. Bought a 2013 Fit with Alberto Diaz as the salesman. Fast forward to 2019 decided it was time to upgrade my vehicle. Imagine my delight when I realized Alberto was still at the dealership - I was only going to do business with him. He is extremely professional, knowledgeable about the vehicle & pleasant to deal with. Thank you for making car buying an enjoyable experience. More

Great experience!!! I haven’t had a new vehicle in 11 years but Alberto made my break up with my old vehicle easy to handle. He worked with us to get the deal we wanted a I haven’t had a new vehicle in 11 years but Alberto made my break up with my old vehicle easy to handle. He worked with us to get the deal we wanted and where we needed to be with our payments. Alberto is extremely professional and is very concerned that you are happy with your purchase and that it is the right vehicle for you. Thank you Alberto for making this whole process go so smoothly. More
Professionalism and Courtisy Alberto you have been the best sales man we have done business with . thank you for all your Professionalism and being so kind to me and my family we Alberto you have been the best sales man we have done business with . thank you for all your Professionalism and being so kind to me and my family we will forsure recommend others to buy at Honda and to see you for sure More

Amazing experience with Alberto! I contacted Coggin a few days back about a car and came In that same day. Alberto was beyond helpful in picking out what would be my new car! It was m I contacted Coggin a few days back about a car and came In that same day. Alberto was beyond helpful in picking out what would be my new car! It was my first time purchasing a vehicle on my own and he did an amazing job with everything and I couldn’t have asked for a better experience. If I had to recommend anyone it would be Alberto as he’s knowledgable and very experienced in the industry and doesn’t miss a beat when trying to help you get into the perfect car. I can say I’m beyond happy with everything and will continue to recommend him down the road! More

Easy pleasant experience The whole process of purchasing my very first car was very smooth and easy. Honestly I could not have asked for a better experience after visiting an The whole process of purchasing my very first car was very smooth and easy. Honestly I could not have asked for a better experience after visiting an unpleasant dealership I had to walk away from several months prior. More
Coggin Honda They took their time and got me what I wanted. He made the whole process so easy! I can’t wait to tell people about how amazing y’all are! They took their time and got me what I wanted. He made the whole process so easy! I can’t wait to tell people about how amazing y’all are! More
Customer Service Par Excellent! Choosing the right vehicle isn't easy given the many models to choose from. My wife and I went to Coggin Honda Jacksonville and took home our desired Choosing the right vehicle isn't easy given the many models to choose from. My wife and I went to Coggin Honda Jacksonville and took home our desired Honda Odyssey 2019. The following day, I was uneasy and just felt uncomfortable driving around. So we decided to stop by at this dealership and request to change our van to a sedan. Alberto Diaz assisted us extremely well. He made us feel that he understood our predicament. He suggested a car that would suit our need AND he worked wonders to void our purchase of the van. In a blitz, we got a molten lava colored Honda Civic 2019! Thanks to Alberto and Ibrahim who did the numbers (and possibly haggled with their managers in our behalf) and got us another good deal. It was truly a wonderful experience getting a car from this dealership. The customer service we experienced was exemplary! Ten stars to Laurie (who assisted us in getting the Odessy), Alberto, Ibrahim , and to their managers! More
Great experience at Coggin Honda Used Cars on Alantic Ave. We went to look at one car but the time we arrived it was already sold. Our salesman Salah showed us a couple other cars. One of them we liked. The pr We went to look at one car but the time we arrived it was already sold. Our salesman Salah showed us a couple other cars. One of them we liked. The price was a little over what we were looking to spend. We were able to come up with a price that was still in our budget without any type of pressure. The finance department was very easy to work with answering all questions. Upon picking up the car we had a small issue when leaving. I brought the car back and they looked at and fixed the problem without any hassle. In my mind they truly do want to provide excellent customer service at the used car sales. More