Reason for Visit: Sales (Used)
I recommend this dealer: No
Employee(s) Dealt With: Several
My Review of Coggin Honda of Orlando:
I've just purchased a used Honda Accord - I asked the sales several times if the car had been serviced, he told me it had been to the service bay and everything was ok. I have since realised 1 week later - that they had not even done an oil change. The brakes have a problem which I am going to take somewhere this afternoon to see how bad they are, but by the sound it may be the discs need replacing. The car doesn't have a warranty - but I should be able to rely on them doing the basics - but perhaps not. The car has been taken as a trade in and they didn't even clean the inside - the day I bought the car they wanted me take it with me immediately and told me to drive it for a couple of days and let them know what was wrong with it - I kid you not! I got them to replace 2 front tyres before I would take the car. Then the stereo system broke completely within an hour of me buying it. Originally they told me I would have to pay half to fix it and I agreed. But when I picked it up they told me no charge. Now they are ringing me to pay. I think I'm going to find out what's wrong with the car first. I have since been told by an employee not related to this sale.that they have new management there and they are being told to do as little as possible to cars to cut costs!!!!
Update August 31st 2009.
I have been contacted by the Salesperson who I listed above - informing me he was unhappy with what I had writen would be looking to take legal advice. To be be fair to him I have removed his name.
Update on the Car...So far - I have had the brake pads replace - the discs(rotors) replaced. Oh yes the drivers window broke - upon investigation by the service dept it became apparent that the previous owners had attempted to butcher the inside - so far everything had been replaced.
Drivers window, half of the car stereo, new disks brakes, new pads - running total so far $1280. Oh yes lets not forget the oil change. There is still something wrong with brakes or the front axle (or something like that) looking forward to fixing that to.
I still need to go to the tag agency and sort that out - I transfered my tag (or I thought I did) until the new license plate turned up...
I'm sorry if the sales person doesn't like this - but I don't differenciate between the sales dept, the service dept, and finance dept - all in all not a great experience. Make your own mind up.
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