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Coggin Honda of St. Augustine

St. Augustine, FL

4.8
1,200 Reviews

2925 US-1

St. Augustine, FL

32086

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Showing 1,200 reviews

January 23, 2012

Victor Ng is so very disrespectful. Words cannot express my dissatisfaction with his foul mouth towards my wife. I will never even look at another Honda due to my visit to this location. More

by jstackvf
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Vicotr Ng
January 23, 2012

I had a most pleasant experience in buying my new Honda Cross Tour. Everyone at the dealership was polite and attentive. The facilities were also very clean and well kept. More

by Roger Lacallade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gray
December 17, 2011

I have had my car serviced here for almost 10 years and have NEVER felt like I was asked to make unnecessary repairs. So I felt extremely comfortable having my son's car serviced here and trusted the reco More

by jedwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
October 15, 2011

I did not appreciate being passed off to another salesperson and low-balled on the value of my vehicle. I consider that bad business and feel insulted as a possible customer of the Coggins Honda More

by success4life64
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Peel and Victor ?
Oct 31, 2011 -

Coggin Honda of St. Augustine responded

Hello, My name is Bill Elliott, and I’m the General Manager here at Coggin Honda of St. Augustine. First off, I do want to thank you for your feedback concerning your experience at our dealership. Although it disappoints me that this was your experience, I can assure you that it was never our sales team’s intention to make you feel passed off or insulted. In certain situations, we do recommend that our salespeople defer to more experienced personnel within our dealership and it appears that this was one of those cases. However, we value the customer experience above all else, and it is seems that we certainly could have handled this situation with more sensitivity. If you are interested, I’d like to personally discuss your experience with you by phone at 877-698-0646 (ask for me) or even in person, if you’d prefer. I look forward to hearing from you. Sincerely, Bill Elliott General Manager

August 31, 2011

This was the best car-buying experience I ever had. Worked out a trade before I came in, they were true to their offer, best price for my trade!! More

by COCOAFLMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Scarlett
June 19, 2011

Working with Alex was wonderful and very easy! We looked at cars at many different dealers in the area and decided to buy a car from Coggin Honda St. Augustine because of the friendly service we received! More

by ecpink87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Baran
May 21, 2011

My original intention for the visit was to review the 2011 Honda Insight. There was only one on the lot and was not in the colour of my liking. The head of sales suggested that he could get one for me on More

by Keith Rowland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hartmann
May 20, 2011

Everybody at Coggin Honda of St. Augustine was great. They worked very hard to get my business, and they were much friendlier and easier to work with than the dealerships in Orlando. Greg was especially More

by rpgoodin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hartmann
April 11, 2011

Mr. Raines was very helpful and tried to get us the best deal possible. He went above and beyond to get us the vehicle we wanted even though there wasn't one in the state. While I was hoping for a better More

by bubblingover520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shepard Raines
April 10, 2011

I had the most unbearable week until I met Greg (you own my heart) Hartmann. :) He made the process of purchasing a vehichle, painless, quick, and easy!!! I will never buy another car from another man. Matt More

by Caralee-lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG HARTMANN/ Matthew Prosser
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