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Coggin Toyota at the Avenues
Jacksonville, FL
3,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,272 reviews
November 09, 2025
They were hard to get any information about the status of my vehicle's repairs. They didn't have a tire that was for my vehicle and had to order it. To get the same tire we would have to wait until Tuesday. my vehicle's repairs. They didn't have a tire that was for my vehicle and had to order it. To get the same tire we would have to wait until Tuesday. This was Sunday and needed a tire so we could travel home to Orlando. They said they could get a tire by 1:30pm and would call me when it got in.i waited until 2:30pm and just got voice mail. I did get my vehicle at 5pm. More
by mikefrost.mvf1954
Employees Worked With
Richaed
November 06, 2025
How can it be explained? They said that they only had one key for the vehicle the rav4 it only came with 1 key it was a tradein big lie coming from them.. Beware, they will c They said that they only had one key for the vehicle the rav4 it only came with 1 key it was a tradein big lie coming from them.. Beware, they will charge way over $360 for another 1. I woold not buy a used car from them unless you 2 fobs programed and cut key.My key fob key was not cut for my vehicle.This means this is not original for this vehicle.They lied to me when I asked about the car original key. This is a lie. Used car manager and the others should have checked that the key was cut for the door. They refuse to give me a second key for door with fob and key cut for my car.Terrible custemer service from use car manager he wouldn't even come out to explain to me that its his fault for not checking the new key to be cut for door. Thay LOVE to liy. So my fault for not checking the key fob to fit my door to unblock. Coggin Toyota, at the avenues will lead you in to thinking that thay will help you get what you need but fall short. This is the second time they have misled me or lied to me. I will not be back Buyers Beware. Don't assume you're getting the original key for the car.Check everything. As far as I know, this car probably has other keys out there.Floating around and my car may be stolen one day. More
by AK
Employees Worked With
Kris Stierwalt
November 06, 2025
I bought my ‘23 GR Corolla from them and ended up selling it back to them nearly two years later. Their service was great. They quickly processed the paperwork AND they paid top dollar in Jacksonville. Dimit it back to them nearly two years later. Their service was great. They quickly processed the paperwork AND they paid top dollar in Jacksonville. Dimitri, Juan, and Manny were extremely helpful during the sell and purchase respectively. Already planning to purchase my next Toyota at Coggin. More
by tjwhiting86
Employees Worked With
Juan and Dimitri, Emmanuel Ayemhenre
October 25, 2025
Arrived at 12:15 for a 12:20 appointment. Was there for an oil change, filter and tire rotation. They did their total check on brakes, tread depth, fluids, etc. it was finished by 12:45. You Was there for an oil change, filter and tire rotation. They did their total check on brakes, tread depth, fluids, etc. it was finished by 12:45. You can’t beat that. More
by w
Employees Worked With
Elmedin Gojkic
October 22, 2025
Chris Boykin was very friendly and reliable when it came to the service needed for my car this is the second or third time I’ve worked with him and 10/10 service. to the service needed for my car this is the second or third time I’ve worked with him and 10/10 service. More
by Oiohaeto
Employees Worked With
Chris Boykin
October 21, 2025
We had a great experience working with Coggin Toyota! Both Elmer and his manager were amazing. We got a great price and the experience was very easy. I highly recommend this dealership. Both Elmer and his manager were amazing. We got a great price and the experience was very easy. I highly recommend this dealership. More
by Peter
Employees Worked With
Elmer Ferman
October 20, 2025
1 Star — Classic Bait and Switch This was by far the worst car-buying experience I’ve ever had. I negotiated a specific sales price with the Sales Manager--Bryan Gering, but the price changed — and they worst car-buying experience I’ve ever had. I negotiated a specific sales price with the Sales Manager--Bryan Gering, but the price changed — and they did not disclose those changes before I signed the final contract with Mark Wooten. When I questioned it, no one gave a straight answer, not even Speight Williams, and they refused to acknowledge the mistake even though I have both the signed deal sheet and the final contract. There was zero transparency or accountability, and I was passed around without resolution. I can only imagine how many customers they’ve done this to without anyone noticing. Future buyers: take a photo of the signed deal sheet, compare it carefully to the final contract, and don’t sign until everything matches. This was a classic bait and switch, and I would not recommend Coggin to anyone. I'm seriously considering taking legal action. More
by April Tate
Employees Worked With
Bryan Gering, Carlos Balaguera, and Speight Williams, Mark Wootan
