Cole Chevrolet Buick GMC Cadillac
Bluefield, WV
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20 Reviews of Cole Chevrolet Buick GMC Cadillac
As long as it is easy for the people to say the right thing, they will. When they mess up, you will be left holding the bag. I told them I needed NC weighted plates that would cost more than a car plat thing, they will. When they mess up, you will be left holding the bag. I told them I needed NC weighted plates that would cost more than a car plate, I was told the ~$76 plate fee would supply whatever plate I need and it would be included. I explained that weighted plates cost a lot more than car tags and was reassured that the weighted tags were included before I signed. Of course, I get a call from the dealership wanting me to pay the difference. After talking to the General Manager, I was told there was nothing he could do and he would talk to his people about making promises like this. It's a bad manager that openly stiffs a customer AND blames his employees. I could have gone to a used car lot and been treated like this! More
2020 Chevy Equinox This place was amazing. Great service and my sales consultant, Bo Wagner, made everything so much easier. Very pleased with the whole visit and purcha This place was amazing. Great service and my sales consultant, Bo Wagner, made everything so much easier. Very pleased with the whole visit and purchase. More
Crystal is Amazing! I received a letter in the mail which lead me to this dealership. I was interested in trading one of my vehicles. They were able to get an approval bu I received a letter in the mail which lead me to this dealership. I was interested in trading one of my vehicles. They were able to get an approval but it didn’t meet my budget. Crystal is the one I spoke to and I can not begin to tell you how helpful and amazing she is! Im working on a few things And have no doubts in what car dealership I will go to when I’m ready to purchase a vehicle! If you ever wonder what dealership to choose because there are so many I highly recommend this one Ang highly recommend speaking with crystal! More
Excellent purchasing experience I recently purchased a new GMC Acadia at Cole Chevy. My sales consultant, Terry DeLisi, made the experience more pleasant that you can imagine. He g I recently purchased a new GMC Acadia at Cole Chevy. My sales consultant, Terry DeLisi, made the experience more pleasant that you can imagine. He guided me from start to finish, kept in touch about every issue, advised me on the changes that I wanted, and he even contributed time on his day off to meet with me so that I could keep to my own schedule. He is the nicest person you will ever meet, and if you have an opportunity to purchase from Cole, you will be doing yourself a disservice if you don't seek him out. I could have purchased from other dealers closer to me, but Terry made all the difference in my decision to purchase from Cole. More
Great service , appreciate the care and service I receive, especially the driver. Darrell who picks up and returns my car in great shape. Hope to deal with them in , appreciate the care and service I receive, especially the driver. Darrell who picks up and returns my car in great shape. Hope to deal with them in the future0 More
coles chevy our experience was truly great, from beginning to the end smooth as can be, salesman was so helpful and friendly finance manager was the same . we wi our experience was truly great, from beginning to the end smooth as can be, salesman was so helpful and friendly finance manager was the same . we will defiantly buy from them again, thanks everybody More
Great Service!! Brenda is GREAT!!!! She does an excellent job and is very nice to work with. Everyone else we talked to was very nice and helpful also. When buy Brenda is GREAT!!!! She does an excellent job and is very nice to work with. Everyone else we talked to was very nice and helpful also. When buying a car talk to Garry Moore. He is GREAT also!!!! Very nice and helpful. Brad Greene was very helpful with our issue and took care of everything. He is GREAT to work with also!!! More
Grade A service The service department is fantastic. I really feel like they genuinely care about me and care about taking care of my vehicle. They are smiling faces The service department is fantastic. I really feel like they genuinely care about me and care about taking care of my vehicle. They are smiling faces to greet you as soon as you come in the door. They tell you different options you have if there is an issue with your car, instead of automatically going towards the most expensive option. I will never take my car elsewhere. They call you to set up an appointment and then make you feel right at home when they are taking care of your issues. More
Excellent Service Cole Cadillac is on top of the services needed for my XTS4. My car was taken into the service area and out in a very short length of time. The car w Cole Cadillac is on top of the services needed for my XTS4. My car was taken into the service area and out in a very short length of time. The car was checked and washed! What service! Thanks Cole and Cadillac! More
Great service! The staff was very knowledgeable and thorough about my vehicle. Phillip Candler was awesome as service manager and interested in ensuring my vehicle w The staff was very knowledgeable and thorough about my vehicle. Phillip Candler was awesome as service manager and interested in ensuring my vehicle was taken care of properly and efficiently. Brenda was great as an advisor and Kenny Thomas always kicks butt with the maintenance of my vehicle! Everyone is friendly and great to the customers! More