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College Park Hyundai- Se Hablo Espanol
College Park, MD
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During the recent purchase of my 2011 Hyundai Sonata,I received outstanding service and professionlism from my salesman Mansour Izadi. He was knowledgeable about the vehicle and the dealership had the exa received outstanding service and professionlism from my salesman Mansour Izadi. He was knowledgeable about the vehicle and the dealership had the exact vehicle I wanted in stock. I felt no pressure to make a purchase and the deal was closed in record time. I would highly recommend salesman Izadi and this dealership to my friens and family. My overall experience during the purchase of the Sonata outstanding. More
Found the car I wanted on their website and began emailing with their internet sales rep Raegan Hairston. After making it very clear the kind of deal I was looking for he ensured me we could work ou emailing with their internet sales rep Raegan Hairston. After making it very clear the kind of deal I was looking for he ensured me we could work out a deal within my budget range if I would come out. Based on this I took off work early and headed to CP Hyundai in rush hour traffic. As we are running late, we call Raegan to ensure him we will be there, but slightly after we had discussed, he said that was fine and he'd be there when we arrived. We showed up 30 minutes late and he "had to go" so we began working with Norman. When telling Norman what Raegan had promised, he looked at me wide-eyed and said to me LITERALLY "he probably left early because he knew he couldnt give you that deal" went on to say "we are required to get people in the door at any cost". The reason I gave a 2 for friendliness is because Norman was nice and willing to work with us, but the deal offered in the end turned out to be WAY outside of what pulled me into this dealership. On the way back from the dealership, disappointed with our experience, I called Fitzgerald in Gaithersburg and bought the car from them. They are very friendly and helpful and provide you with a no haggle price (you can probably haggle a trade-in value, but not the terms of the car) that is reasonable and better than the best I could get from haggling with the opportunistic College Park staff. More
This dealership is terrible. The manager will claim he is a minister but that is only to lure to believing him. Tell you one price and hen try to add on hidden fees. Go at your own risk. is a minister but that is only to lure to believing him. Tell you one price and hen try to add on hidden fees. Go at your own risk. More
Total satisfaction with the salesperson that assisted me in purchasing my new vehicle. He made me feel extremely comfortable and more relaxed about investing in a new vehicle considering today's economy. in purchasing my new vehicle. He made me feel extremely comfortable and more relaxed about investing in a new vehicle considering today's economy. Morever, his attentiveness and vast knowledge concerning the car I was interested in purchasing really impressed me and was the catalyst behind my new investment. More
The sales people was very curtious and helpful,in explaining the process of my purchase and knowledgeable about information as far as containing to different features and functions of the car. explaining the process of my purchase and knowledgeable about information as far as containing to different features and functions of the car. More
This is our 3rd Santa Fe from College Park Hyundai and again we were delighted with our experience. Everyone was very courteous and pleasant during our entire visit. While the paper processing seems tedio again we were delighted with our experience. Everyone was very courteous and pleasant during our entire visit. While the paper processing seems tedious, everyone tried to make us as comfortable as possible. We have and will continue to recommend this dealership to our friends and family. As our future car needs change, we will definitely return to College Park Hyundai to explore what's available. More
I have given the rating that I have because I am happy with way I was treated and I am happy the car that I bought. The salesmen that I interacted with were pleasent and provided the information that I n with way I was treated and I am happy the car that I bought. The salesmen that I interacted with were pleasent and provided the information that I needed to make a great choice for myself and family. I would direct anyone to this dealership if asked. More
I appreciate the customer service! Jesus and the College Park Hyundai team exceeded my expectations in every way. I especially appreciated how they continued to work in order to ensure my satisfaction after Park Hyundai team exceeded my expectations in every way. I especially appreciated how they continued to work in order to ensure my satisfaction after the sale. I will return for service and will refer many others! Great Job! Thanks, Stacey More
Charles drove 380 miles on his time to go and drive our Charles drove 380 miles on his time to go and drive our new car back to the dealership. The alternative to having it flatbedded in to the dealer wa Charles drove 380 miles on his time to go and drive our new car back to the dealership. The alternative to having it flatbedded in to the dealer was substantial; it would have been costly. Our car color and unit was very hard to come by at this time and College Park and crew got the job done. After doing my home work I went to two dealers. College Park made us feel that they wanted our business right from the get go. The other dealer ( where we had gone first) made me feel as if I was doing him a favor. He constantly let other matters get in the way of our discussions. College Park's first quote after a minimal discussion was $900 less then the best quote I got from the other dealer. We did not have to play games with negotiations, we cut right to the chase and I appreciated that. I purchased the car "under" listed dealer invoice. This is the second car my family has purchased from them. They are professional and courteous and want to do business. Charles was completely thourough with his job from start to finish. One minor complaint would be better back-up in place in the showroom when a saleman is busy and his phone is ringing. Needs to be attended to a bit quicker. Other then that I have no complaints. I will be back to have my cars serviced there and in the future, if Hyundai continues to produce the quality and value of the cars it is producing now; I will surely buy another one. Jon Klass More
The only thing which kept me from listing the Overall Experience as great was my credit card payment. The dealership's invoice had my entire credit card number listed . My copy only showed the last four Experience as great was my credit card payment. The dealership's invoice had my entire credit card number listed . My copy only showed the last four digits and that is all that should be public knowledge. At the time I pointed this out to the cashier whose name is Megan. She was embarrassed,very apologetic and said she would tell her supervisor about my concern. This troubles me because I have been a victim of credit card fraud within the last two years and have an alert on my card. If something should happen again I will put this incident in the police report. More