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Colonial Cadillac

Woburn, MA

4.8
1,313 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,313 reviews

March 14, 2024

Great experience working with Sales and Finance Departments. Would recommend to others to go here. More

by PGMASO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Excellent Service from a distance! We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met More

by vrwoodmore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Colonial Cadillac responded

Dear Vonda and Derek, Thank you so much for the kind review!!!! I am so happy that we were able to help you from so many states away !! Please remember, as discussed our relationship is JUST BEGINNING so if you need anything down the road as far as which direction to go if any bad situations arise, we are your Guys !!!!! Thank you again !!! Steve Sousa and Dennis Morin

March 05, 2024

I've bought 7 or 8 Cadillacs from you guys over the years using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the More

by JImmyd522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Peter is terrific. He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done More

by lisa@kennyscar.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Service department employees Denise Leigh and Peter Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. More

by Farmdog0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The staff is absolutely fantastic. So patient , knowledgeable. I enjoyed my experience and will come back again and tell everyone to go there More

by jansz29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Colonial Cadillac is a great dealership and appreciate their customers. Their service is excellent and the people are great More

by ghamilton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh More

by reid1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ellis mechanic
Feb 14, 2024 -

Colonial Cadillac responded

Good Afternoon. Though I'm glad to hear about the resolution, we did speak to parties involved to make sure direct contact with a manager and customer will be established sooner to make sure the resolution is done at a faster rate. I am glad to hear we replaced your tire at no charge when you noticed an issue after pickup. We apricate your business.

February 12, 2024

Renata goes above & beyond. Great customer service!! I had a costly repair, she took her time to explain & make me comfortable with the repairs. More

by CRAVANIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
February 12, 2024

Dealership is clean and very efficient. Great waiting area for service. Our sales rep Eddie is great always available to assist with questions and He is the reason I took my uncle there who More

by ROOKY820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.