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Colonial Ford of Plymouth

Plymouth, MA

4.7
2,995 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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2,995 Reviews of Colonial Ford of Plymouth

May 17, 2013

I wanted a New Ford Edge with very specific options. I could not find an Edge with what I wanted. Other dealers kept trying to sell me what was on the lot. I was in no hurry, but they kept trying to sell More

by MeredithDunn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris crowell
May 09, 2013

Art was grate in finding a truck that fit my needs. The dealership is one of the friendliest i have ben in. Looking forward to my next trip back. Good job Art. More

by mwdwzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
May 01, 2013

Excited to pick up my New Ford Fusion, I was extremely disappointed in the exterior condition of the car as it was extremely dirty. When ask if this was the condition new cars are deliver to customer, th More

by LinwoodHess
Customer Service
Recommend Dealer
No
Employees Worked With
Corporate Car Manager
May 15, 2013 -

Colonial Ford of Plymouth responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointint to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our Dealership. We were delivering your car to you as a courtesy for the Fleet company that supplied the vehicle. The car was clean and ready to go on the scheduled delivery date, however was not picked up at that time. We would like to extend our apology to you again and have a standing invite for you to come back in to have the vehicle detailed at your convenience. We want our customers to be totally satisfied. Thank you

April 24, 2013

I have had a Ford Focus since 08 and I love it. My daughter needed a car for college, and I needed a new Focus. I went ihto Colonial Ford at 8.45 in the mrning, and at 10 AM I had a new Focus picked o More

by nbarr123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
April 24, 2013

The salesman was very helpful and buying a car was super easy to get through the process! I found the exact car I wanted and glad I worked with Colonial! More

by krisnicall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
April 22, 2013

My wife and I wanted a new explorer, and after reviewing their website and calling, went to Colonial Ford in Plymouth. We wanted a very exact car, with equipment and in White only. Bobby, the sales manager, More

by NewWhiteExplorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
April 21, 2013

Was looking for a used van, happen to see one on the lot. Spoke with Art and the rest as they say is history. Art was great, he listened to our needs gave us his best price and we drove away the next day. More

by jmsdamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
April 13, 2013

Our family needed to replace our minivan that was not practical to repair given the mileage and age of the vehicle. We had purchased a vehicle at Colonial Ford in the past, so we did not hesitate to ret More

by kadresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hines
April 10, 2013

Just bought my second brand new F350 at Colonial. Having such a busy work schedule I was happy that Art Guertin made this purchase so easy with no time waiting around a sales room wasted. The truck is just More

by Brownie22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Guertin
April 10, 2013

Art and Shawn were a pleasure to deal with. They were very courteous, professional and personable. We would highly recommend Art and Shawn at Colonial Ford to any prospective buyers!! Greg Taylor More

by GregTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
At Guertin