Colonial South Chevrolet - Service Center

TALKED TO MY SALESMAN MICHAEL TEIXIERA HAD ME IN THE NEXT DAY PROBLEM SOLVED THIS GUY IS FANTASTIC THANX MIKE AND ALSO JACKIE DETERRA. THANXS AGAIN. MICHAEL TEIXIERA HAD ME IN THE NEXT DAY PROBLEM SOLVED THIS GUY IS FANTASTIC THANX MIKE AND ALSO JACKIE DETERRA. THANXS AGAIN. More

Part took a week to arrive Needed a part on a car I just bought a month earlier. The dealer had my car for a week. Was told that the part wasn’t in. I don’t know why the pa Needed a part on a car I just bought a month earlier. The dealer had my car for a week. Was told that the part wasn’t in. I don’t know why the part couldn’t have been ordered on amazon and arrive the next day. More

Colonial South Chevrolet - service experience Customer Service is conducted in a timely. Customer service skills are above reproach. Sometimes they can get you in on short notice. Jackie and crew Customer Service is conducted in a timely. Customer service skills are above reproach. Sometimes they can get you in on short notice. Jackie and crew are quite impressive. More

Excellent customer service. I appreciated the communication and the effort to get my car in and out. I realize I’m not their only customer, but they sure make me feel like I am! I appreciated the communication and the effort to get my car in and out. I realize I’m not their only customer, but they sure make me feel like I am! More

Service department was excellent as usual Jackie was great as she always is - very helpful and courteous. We have dealt with your service employees for over 25 years (including Ralph’s Cadill Jackie was great as she always is - very helpful and courteous. We have dealt with your service employees for over 25 years (including Ralph’s Cadillac/Chevrolet) and this is the best group of people ever, by far! More

Jackie was the best My experience with your company was a pleasant one to say the least. Your associate Jackie kept me well informed, she is a keeper. I was really on a d My experience with your company was a pleasant one to say the least. Your associate Jackie kept me well informed, she is a keeper. I was really on a deadline to get my car back, my job depended on it, she understood my situation and got things done for me. More

Service Dept Expereince Nice waiting area. I was kept informed throughout the process. Recognized that my inspection was due, so took care of that while I was there.......sav Nice waiting area. I was kept informed throughout the process. Recognized that my inspection was due, so took care of that while I was there.......saved me another trip! More

Making Good on Another Dealers Bad Treatment Bought our 2014 GMC 2500 Denali at Another Colonial Dealer that did not Treat us Correctly and We were Treated Extremely Well here Very Quick with Rep Bought our 2014 GMC 2500 Denali at Another Colonial Dealer that did not Treat us Correctly and We were Treated Extremely Well here Very Quick with Repairs and we Got a Loaner Vehicle This is a Top Notch Dealer in Every Way Thank You for Correcting another Dealers Issues and making our Service Experience From Terrible to a Much Better Positive One More

Horrible experience Lack of communication. Name calling (have the voicemails) I spent 65,000 on vehicles there and now I am going to a time consuming unnecessary hearing Lack of communication. Name calling (have the voicemails) I spent 65,000 on vehicles there and now I am going to a time consuming unnecessary hearing at court for a 250 battery PATHETIC More

Crooks - Service Dept. can NOT be trusted The service Dept here are crooks. These guys are not my normal service location for our 9-year-old car but went here to get an inspection sticker bec The service Dept here are crooks. These guys are not my normal service location for our 9-year-old car but went here to get an inspection sticker because I was in a pinch. I was quite surprised when they told me the car failed and handed me an estimate for $650 for repairs. While it was a huge inconvenience I left and took the car to my normal service Dealer and the car passed the new state inspection with flying colors. I was told that there no safety concerns with the car and that it was well within the new state regulations and no work was required. More