Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Acura Inc
Cincinnati, OH
1,426 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,426 reviews
Verified Customer
Helpful May 17, 2024
Everyone is so helpful and friendly. These folks are honest too. Always know what has been done to the car. What is necessary and what is not. Have never been disappointed with the servi These folks are honest too. Always know what has been done to the car. What is necessary and what is not. Have never been disappointed with the service I get at Columbia Acura! More
by jimlaurabow2
Employees Worked With
Jamie, Allen and Trevor.
May 16, 2024
I scheduled a LOF. The Service Rep got me checked in quickly. While the work was performed, I went to the clean and comfortable waiting area. My car was finished quickl The Service Rep got me checked in quickly. While the work was performed, I went to the clean and comfortable waiting area. My car was finished quickly and was returned to me after a much needed wash. Much appreciated. There was a wall-mounted flat screen with no volume which I totallyunderstand. It would be nice if the Closed Captioning was turned on. More
by JIARUSSI
Employees Worked With
Eddie
May 15, 2024
Efficient and friendly. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. More
by aduncanpr
Employees Worked With
Service Department
May 15, 2024
My service was great! ! Everything was communicated and they got me out of there quick! ! Everything was communicated and they got me out of there quick! More
by ALISONSCHNEIDER12
Employees Worked With
May 14, 2024
Technician did not check my tire pressure and my tire pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. More
by marty.egelston
May 14, 2024
When I drove in, there was someone who gave me a tag and told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appoint told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appointment. No one introduced themselves. They confirmed the code on my car and then showed me where I could wait. There were several people in the waiting room and the TV was on fairly loud. There were not a lot of workspaces for people trying to work while getting their cars serviced. I know some of this maintenance was due to warranty, but I still paid $185 OOP for some type of fluids added. Would I recommend this service center? The service center was fine. The wait was longer than expected and the TV was annoying. More
by RFENTONDP
Employees Worked With
I saw service, not sales
May 14, 2024
Service was excellent! A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. More
by HDA
Employees Worked With
May 13, 2024
There were many delays and I was not proactively informed of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. More
by Genesis Owner
Employees Worked With
Service advisor
