Commonwealth Kia

Commonwealth Kia
1 Commonwealth Drive
Lawrence, Massachusetts 01841
(978) 687-3000

Manufacturer: Kia

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Twenty-Four Month Rating: 4.2/5

5 Reviews

Overall Score: 4 Star Rating4.2



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Certified: Commonwealth Kia

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chloemonsta
9/17/2009 4:12:11 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Commonwealth Kia:
I hate to sound cheezy, but their motto is right. "Shop Us Last, You'll Love Us". My wife and I did cash for clunkers on a new KIA and it was nice to be in a nonpressured laid back enviorment. Everyone we delt with was down to earth and straight forward. There was never that uneasy sleezy feeling I've gotten at other dealerships, this place was great. Even though I didn't deal with the associates from the other brands sold at Commonwealth. The overall experiance makes me confident that you can't go wrong by shopping here.

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lauriel
6/3/2009 9:50:16 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Commonwealth Kia:
I truly wanted a KIA Sorrento when I came to Common Wealth Motors. I was very excited to finally be able to purchase the car of my dreams. I test drove the car and to my dismay I did not like the car. It was much to big. I had the most wonderful team and they helped me find my purfect car. I purchased a KIA Sportage. It is the perfect size. My experience at Common Wealth Motors was great. The process was smooth and very kind and very helpful. I would recomend the dealer to all and have already.

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sweetprcandy23
5/20/2009 11:35:42 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Commonwealth Kia:
I just bought a car at Commonwealth KIA. Everything went very smooth and everyone was great. The sales people were very nice and courteous and the management were very acommadating. I was helped by Freddie Toro who took really good care of me. I would definitely buy another car from him again in the near future and refer all my friends and family to him.

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johnnyboy25
5/20/2009 5:07:36 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Commonwealth Kia:
Very nice people, Great prices, wide selection of stock! I Loved the car I bought, I couldn't be more satisfied with the buying experience. I'm definetly going to recommend this dealership to anyone I know intrested in purchising a new vehicle. Five Stars in my opinion!

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lewisj
3/18/2009 1:47:43 AM


Overall Rating: 1

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Commonwealth Kia:
Commonwealth Kia is a below zero dealer..I surmise my experience at the showroom will be blocked..for saying the truth..Commonwealth Kia advertises it is worth the trip from anywhere...although the showroom does not seem to care about the negative customer experiences on the site......

Commonwealth Kia incorporates the deception at Commonweath Motors other showrooms. I inquired on the telephone before I went down a number of times. A different salesperson took my phone call just about everytime. I inquired about an 08 Kia Sportage..Every time I telephoned about the inventory the number of 08 Kia Sportages in their Inventory was changed up in color and quantity. The showroom was also looking for top dollar for a year old car.

Just before I came down..I telephoned Commonwealth Kia..Shaun answered and said there were only two Kia Sportages left in the lot...When I telephoned the showroom the other day.. the quantity and colors were different.

When I came down in person...I went over to the desk to greet the Shaun the Manager..it said on Shaun' card that he was the Manager. I noticed there was only one 08 Kis Sportage in the lot...the color wss different from the color Shaun said on the telephone. When I inquired about on one 08 Kia Sportage in the lot...Shaun said the other 08 Kia Sportage was a used car...when I said he told me on the phone...Shaun has two 08 Kia Sportages in the lot...Shaun became offensive...Shaun offered xero apology for giving me deceptive inventory on the telephone...Shaun said I did not ask for a new 08 Kia Sportage on the telephone.

Shaun referred to a salespersn out on the floor...Bob M....Bob M. seemed disinteresed in earning my business...Bob M. became offensive when I said the 08 Kia Sportage was depreciating...Bob M. went to the desk... Bob M. returned to the table with roughly done numbers quoting top dollar for a year old car...When I said the numbers were too high...Bob M went to the desk..Shaun seemed disinterested in negotiating the numbers....I left the showroom disappointed.............................

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