Community KIA

From the time I walked in to the time I drove off my experience was wonderful. These guys are great...thanks guys for all your help experience was wonderful. These guys are great...thanks guys for all your help More

Well I have to say that my overall experience was just DISAPPOINTING. The staff is super nice, but I feel they are a little dishonest. I went in originally on Friday the 8th of July. I spoke with Shana wi DISAPPOINTING. The staff is super nice, but I feel they are a little dishonest. I went in originally on Friday the 8th of July. I spoke with Shana with internet sales and she assured me that a deal could be worked just come in and ask to speak with her. I did this and was approached by Al, another very friendly person. He spoke with me VERY briefly and Rich, one of the finance people, very unapproachable, spoke with me as well. Unfortunately for me they could not help me and they were honest as to the reason why. Then on Monday the 10th I received a call from a very friendly guy by the name of Lincoln. He also seemed very nice, confident and sure that he could work a deal for me even after the other gentlemen could not. Now mind you all these people work at the same dealership. Unfortunately communication is not their strongest suite. So I spoke with him told him what I had spoken to Al and Rich about, what they had told me and told him the same thing I told them. I had nothing to put down, needed my payments to stay where they were and what I wanted in a car. Well Lincoln PROMISED me he could get this done, even told me I had been approved for a loan, He could keep my payments where they were with nothing down and all he needed was to see the trade in. Well I already new what I would get for that, Rich and Al gave me that info. Long story short, Lincoln came back to me after I insisted I did not want to look at the vehicle unless I knew I was going to get it, Gilbert assured me I would get it, and Lincoln tried to tell me that I had to pay $200 dollars more than what I was paying monthly and I was not able to do that of course. So the moral to the story is that these guys are no better than a lawyers. They weasel you into the door by talking sweet and confidently to you and then set you up for a disappointment. I read several reviews on this dealership and felt OK with it. But honestly there is no such thing as getting what you want. I probably could have looked at a much cheaper vehicle but the size of my family is the biggest factor. So needless to say, if your a Hamster and can drive in a compact car then go for it you can pretty much afford it. If you want what your looking for you need to go in with a paid off luxury vehicle and a pocket full of cash. More

We were looking for a good car at the right price and we found it!! Gilbert and the men at Community Kia were easy to work with and knew how to make it a fast and easy transition! I couldn't have asked for found it!! Gilbert and the men at Community Kia were easy to work with and knew how to make it a fast and easy transition! I couldn't have asked for better people to work with!! Thank you!! More

I would like to thank Lincoln Mohammed, and Gil Guzman for convince me to come out there and see them because i was going some where else. because i was giving up because my credit was not so perfect. i k for convince me to come out there and see them because i was going some where else. because i was giving up because my credit was not so perfect. i kept askink was this deal for real because so many of my friends would make a deal and next thing you know they have to bring the car back. i hope that don't happen to me but i know that you guys work so hard to get me this deal so i would like to say thank you so much.Ms Darlene Alexander Hats off to you GUYS. More

After going into so many dealerships, I was thinking I could not buy a BICYCLE!!! I was judged on my past credit, not knowing or caring WHY? and literally sent home. I applied for a loan online and was could not buy a BICYCLE!!! I was judged on my past credit, not knowing or caring WHY? and literally sent home. I applied for a loan online and was accepted and was sent to Community KIA, THE BEST MOVE I EVER MADE. I was greeted by Gilbert Guzman and he introduced me to Lincoln, the saving grace. Lincoln fought for me, my dignity and the Best price I could get not only on a used vehicle BUT A BRAND NEW 2011 KIA FORTE. I was floored and as I was signing the papers, I kept asking him is this car really mine? LOL. It is the best BIRTHDAY Present I've could have ever given myself!!! I'm singing his praises to other challenged credit employees here as I'm in Human Resources, so Community Kia should expect a few more customers. THANKS LINCOLN AND COMMUNITY KIA, BAYTOWN TEXAS Constance Bradford Liberty, TX More

After going all over Houston looking for a deal, I found After going all over Houston looking for a deal, I found it right here at home in BAYTOWN! AL and Willie were fantastic I know I got a great deal on After going all over Houston looking for a deal, I found it right here at home in BAYTOWN! AL and Willie were fantastic I know I got a great deal on a great car that is attractive fun and affordable... I love this car and Community Kia! If you are looking give these guys a try and you will too! More