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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,324 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,324 reviews

June 09, 2025

Advisor ALEX 4107. TAG#28 06/05/2025. MO# 10813 I do not recommend this dealership because they could not do the basic work of registering the SRS airbag module for me More

by Pashkaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know name of Service center worker .
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

We appreciate your business at our dealership's service center. I was advised our service manager spoke with you already and has offered a reimbursement to you. We look forward to seeing you in the future. Paula d., Customer Relations

June 09, 2025

Great experience with the service department. Everything was quick and as expected. Would definitely recommend to a friend. More

by ajcuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a 5-star review. We appreciate your business. Paula d., Customer Relations

June 09, 2025

My last appt was about the recall of my 2024 Sienna. I’ve waited for almost 4hrs just to install the volts. It was the longest service I’ve had. More

by kirat143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

by edlacroce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Conicelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Warren Lewis (Internet Sales) & Kyle Wheeler (Sales Specialist) were a dream to work with and made my experience purchasing a 2025 Toyota Tacoma TRD OFFRD a smooth process from start to finish. Even th More

by ace.edmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Lewis (Internet Sales)
June 08, 2025

Took 2 days for "routine" maintenance on my car, received no call from anyone in service that it would take more than 1 day and no one called to let me know the car was finished. More

by ccurran1991
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

I shared your concerns with our service manager and I am sure he will be in touch with you shortly. Please know we appreciate your business and hope to see you in the future. Paula d., Customer Relations

June 07, 2025

First experience of using a Dealership. I was pleasantly surprised of the courtesy extended and to the customer satisfaction. More

by GEO2723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your business. Paula d., Customer Relations

June 06, 2025

Hood has waves after the repair was done. I intend to come back in to discuss. More

by CRAIGDORAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Conicelli Toyota of Springfield responded

I shared your concerns with our service manager Jack DePre. Please reach out to him either by phone or, as you stated, you want to return to our service center. We appreciate your business. Paula d., Customer Relations

June 06, 2025

Thoroughly satisfied especially with Yahsiah. A consummate professional with a wonderful personality .Great customer service. More

by AUNTMO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this great review and positive feedback. We appreciate your business. Paula d., Customer Relations

June 06, 2025

They made me change the navigation disc panel for no reason. They are exploiting customers to make money. More

by temilolaesther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Conicelli Toyota of Springfield responded

I shared your concerns with our service manager, Jack DePre and asked him to review this and reach out to you. We appreciate your business, Paula d., Customer Relations

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