Napleton Mazda of Naperville

Beware of high dollar add-ons and junk fees. My sales process was kind of clunky..Did not buy. My sales process was kind of clunky..Did not buy. More

great experience buying my new CX-5. . Tom was very helpful and professional. Walked me through the new bells and whistles that new cars have now, since my last car purchase was in 201 . Tom was very helpful and professional. Walked me through the new bells and whistles that new cars have now, since my last car purchase was in 2017. The whole process took less than one hour. Everyone at the dealership was professional and efficient. Best experience. More

Jeff is the best in the business. He truly helps the consumer get the best value for their dollar. A nice personable human who handled our purchase. After being in the business for 29 He truly helps the consumer get the best value for their dollar. A nice personable human who handled our purchase. After being in the business for 29 years, he has extensive knowledge of cars. This dealership knows how to keep the business going. This was the first car purchase I had to complete independently, and I felt zero pressure. Walking into a dealership and being fed tons of information can be nerve-wracking. Jeff gave me advice and his opinions but never pressured me into going with what he said. I felt confident and educated throughout this entire purchase. I could not have got this fantastic car without him. Thank you, Jeff!!! More

My car buying experience with Brian at Napleton Mazda of Naperville was amazing, stress free, no underhanded sneaky stuff like you encounter with many other car dealerships and their employees. I am so gra Naperville was amazing, stress free, no underhanded sneaky stuff like you encounter with many other car dealerships and their employees. I am so grateful to have met Brian who truly did all he could to make sure I purchased a great vehicle for my family and I. If your looking to buy a car this is the place to go. Don’t forget to ask for Brian, you will not regret it!!! More

Smooth purchase experience with excellent follow up. Napleton Mazda is clearly focused providing a positive customer experience - both during the sales process and after. Napleton Mazda is clearly focused providing a positive customer experience - both during the sales process and after. More

DEFINITELY WOULDN'T BUY A CAR FROM HERE! ! CROOKS!! They sold me a vehicle that they claimed they fixed the problem and didn't!! On the same day driving the vehicle home the check engine ligh ! CROOKS!! They sold me a vehicle that they claimed they fixed the problem and didn't!! On the same day driving the vehicle home the check engine light came on and the vehicle vibration came back. They sold me a warranty that they said would cover it and now that warranty company says its not covered. I haven't had the car for more than one day..its been at Napleton Mazda and now at Napleton Chevy. Not napleton chevy says it going to be $650 or more. When Marty Napleton said they would take care of it!!! Told them to cancel the purchase cause it's a lemon. They said I stuck with the vehicle and stuck paying for the repairs.. ABSOLUTE CROOKS AT THIS PLACE!! PLEASE AVOID BUYING FROM THEM. YOU WILL DEFINITELY REGRET IT More

I purchased my new Mazda CX5 from this dealership. I had a wonderful experience there. This was my best car buying experience. I felt welcomed and felt completely at ease buying from this dealership. I had a wonderful experience there. This was my best car buying experience. I felt welcomed and felt completely at ease buying from this dealership. Tom was fantastic to work with. I am so happy that I will continue to service my car there. More

Service department manager Dennis Tiffert is absolutely professional, knowledgeable and nice person. Outstanding customer service provides Jennifer Murray. professional, knowledgeable and nice person. Outstanding customer service provides Jennifer Murray. More

Came in for service everything went great! The new remodel is really nice and great customer lounge. The new remodel is really nice and great customer lounge. More

A+ experience at Naperville Mazda! Everyone was easy to work with and made the process a breeze! Highly recommend. And I love my new CX-5! Everyone was easy to work with and made the process a breeze! Highly recommend. And I love my new CX-5! More