Copeland Chevrolet - Service Center

2nd Service for New Truck Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is al Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is always nice. I did not buy my vehicle at this dealership, but they still extended every curtesy and treated me as if I had been a longtime customer. Many thanks to Doug in service, great job! More

Poor customer service Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called them because of the coupon but the add a bunch of extra limitations on it so that it cannot be used. My truck was in the garage for ten minutes and I was there almost two hours. When I called back to discuss I was spoken to by a very condense ding service rep!!! Not all women are idiots. I was raised by a mechanic ons only go to a dealer when it is my last resort. I will not be returning and will be sure to tell everyone I can. More

5.3L engine swap Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up wit Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up with a plan for my truck. Service tech Chris Sylvia did an amazing and professional job on the install. Most importantly, they stuck to the exact quote despite having to replace a few small items that were not on the original quote. Fantastic experience!!! More

Very disappointed with routine service I brought my brand new car in for routine service. They left the oil cap off and my check engine light came on. I just drove it out of the parking lo I brought my brand new car in for routine service. They left the oil cap off and my check engine light came on. I just drove it out of the parking lot and back again and told them I smell fumes and my check engine light was on. I was told to take it home and bring it back in 2 days? I drove it home and the fumes were awful. My husband drove it right back If I had driven it to work the next 2 days my engine would have been damaged. I'm very disappointed with the service. More

My Rainier ! I brought my old Buick into the Service department and was welcomed warmly by Doug and Rich. I went over what i thought were my issues with my old Bui I brought my old Buick into the Service department and was welcomed warmly by Doug and Rich. I went over what i thought were my issues with my old Buick . They got my ride right and and got the job done quickly and right ! You can tell when you have a skilled Mechanic work on you Ride. My Rainer feels like new. Thank you Copeland. Lance and Cassandra H More

if I could give them a negative score I would First off I own a Lincoln, so shouldn't of brought it to a Chevy dealer in first place, but they assured me they had a tech that was 20+ years with fo First off I own a Lincoln, so shouldn't of brought it to a Chevy dealer in first place, but they assured me they had a tech that was 20+ years with ford industry. I was lied to just to gain my business, like if you didn't have a qualified tech and equipment to service my vehicle then why not they me that and let me decide whether I want to continue with the service, isn't it my choice? They lied to me, keep my car for longer than estimated, not like an extra day, try 2 days longer, and my car is still not fixed.. lost out on 700 dollars and all they could say was we give it our best, take it to Lincoln have them diagnose and bring it back for a second try, really? More

At an oil change, Bryan informed me of a transmissions fluid leak and offered to show me the areas. The technician Chuck also explained why and were it was happening. Bryan obtained all the information fluid leak and offered to show me the areas. The technician Chuck also explained why and were it was happening. Bryan obtained all the information and gave me a quote before my Trailblazer oil change was done. I returned a few days later and, because Bryan was with another customer, Mike stepped right up and assisted me promptly. I left my vehicle at the dealership and Mike called a few hours later to let me know how things where progressing and that he would call when the repair was completed. As he said, Mike called when it was completed. When I arrived Mike explained the repair and that the final cost was less than the quote. I paid my bill and while doing so found that Mike had gone to get my vehicle and brought it to the door for me. Thank you Bryan, Mike and Chuck you are the best compared to other Raynham dealer I had been to previously. You can be assured I will be back with my families other 3 vehicles. More

He was very helpful with the service i needed for my automobile. He was also very nice and curtious with a great smile and attitude automobile. He was also very nice and curtious with a great smile and attitude More