Copeland Chevrolet - Service Center

the original visit was a factory recall for Chevy, Cobalt which ended up being a complete trade-in and purchase of another Chevrolet product, namely Chevy, Impala, used -- the dealer who sold the Cobalt ca which ended up being a complete trade-in and purchase of another Chevrolet product, namely Chevy, Impala, used -- the dealer who sold the Cobalt caused a desire to remove the bad taste and start fresh with a new, to us, vehicle. The sales person, Matt Skinner was ready and willing to assist in the correction of our problem and the Finance/Business Manager, Gary was also prepared and did so with speed and professionalism from the word go. Even though the other dealers' name will not be mentioned in this review, the staff at DeSantis Chevrolet saw and recognized the cause of the bad taste so to speak, there will never be a hesitation to recommend to or revisit DeSantis Chevrolet. Keep up the good work. More

i purchased an 2006 uplander in which i had some trouble with noises and rattles, being a certified tech before changing careers i examined the vehicle myself and determined that the vehicle had front strut with noises and rattles, being a certified tech before changing careers i examined the vehicle myself and determined that the vehicle had front strut issues and a bad wheel being. i informed desantis service dept. of it. well when my wife went to drop the vehicle off they told my wife she will need a alignment without even seeing the vehicle, mind you the vehicle is brand new. when the vehicle was ready to be picked up they told me it needed stablizer links and the noise that was coming from tires that were "scallopped" and that they needed to be rotated, mind you they already had the tires off and could of done so, by the way the tires are under warranty, also brake pulsation was evident meaning that they should of been replaced under the warranty(instead the rotors resurface and the old pads reused, a no no). well my vehicle left still making noise and my family aloud to operated a defected vehicle. 4 days later i took it to a diffent dealer the wheel bearing replaced and problems solved. they tried to ignore the problem in hopes that i would go over my warranty and that they would not have to cover it. in rectrospect they lost a customer and any future vehicle replacement will be done elsewhere. they tried to take advantage of a woman and her lack of knowledge in automotive, and then tried to brush me off when i contested their conclusion of my vehicle. be warned stay far away from de santis chevrolet in brockton ma. More