Copeland Subaru Hyannis

Superb Service! Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten t Jen provided superb service. So much so that I texted my husband while my car was being serviced and said this is a big part of why we have gotten two cars from Beard Subaru--superb service (and our fair salesman, George). I brought my car in for the annual inspection but after inspection, it needed other work. The service department (via Jen) was able to get all the work done before I left for the afternoon at a reasonable price. Thank you, George (our salesman) and Jen (service) for providing fair and superb customer service! More

Service Jennifer went out of her way to help me with my service needs. She did this in a highly professional and friendly manner. She kept me informed at all Jennifer went out of her way to help me with my service needs. She did this in a highly professional and friendly manner. She kept me informed at all times. More

Leased 2nd subaru Went back because of attention to detail, they REALLY listen and dont just sell a car, they find your fit. Great team. I feel confident that all servi Went back because of attention to detail, they REALLY listen and dont just sell a car, they find your fit. Great team. I feel confident that all service has been correctly done. More

Positive Experience Recently bought my first Subaru from George Costa and I could not have had a more positive experience. George was informative and thorough and I woul Recently bought my first Subaru from George Costa and I could not have had a more positive experience. George was informative and thorough and I would recommend Beard and George anytime and in fact, I already have done so More

Great personal attention and service. I enjoyed my experience in purchasing my new Subaru Outback from Chris Dacosta at Beard Subaru. Pleasant experience overall and I would certainly vent I enjoyed my experience in purchasing my new Subaru Outback from Chris Dacosta at Beard Subaru. Pleasant experience overall and I would certainly venture to recommend as well as purchase another vehicle in the future! Thanks guys! More

I have a new loyalty brand ... Subaru After being a devoted Saab owner for 32+ years, I switched to Subaru (Outback) and I am not looking back. Three people recommended Chris for a sales After being a devoted Saab owner for 32+ years, I switched to Subaru (Outback) and I am not looking back. Three people recommended Chris for a sales rep (and the dealership), and he was very professional and easy to negotiate with and I am pleased with the whole Beard team so far. I will definitely recommend Chris and Beard Subaru to others. Just drove my 2017 Outback to Colorado and the ride was wonderful. Thanks, Chris, for making the switch easy. More

Outstanding Service I bought my first Subaru here in 2011 and have been extremely pleased with the service department. Yesterday I traded it in for a new Subaru and both I bought my first Subaru here in 2011 and have been extremely pleased with the service department. Yesterday I traded it in for a new Subaru and both the salesman and finance specialist were terrific. I didn't go on-line to look at other dealers; I knew Beard Subaru was the place I wanted to use. No hassle purchasing, just great, knowledgeable, courteous people who were real and sincere in their desire to help me. I strongly recommend this dealer. More

Get me out of here ! Although I was told that my 9:30 appointment would have me out by noon, I wound up spending 4 1/2 hrs in the waiting room. No one checked in with me f Although I was told that my 9:30 appointment would have me out by noon, I wound up spending 4 1/2 hrs in the waiting room. No one checked in with me for an update. I went to the service area to check in with the attendant & found him very off putting and arrogant.The entire time i was conversing with him, he was working on the computer. I stopped talking and stood quietly for about 5-10 minutes at his station, thinking he was looking something up for me. He wasn't. He then looked up and asked me to wait in the waiting room. I will probably not be returning. Manager Jim Mueller was pleasant and helpful when I called after my appointment with some questions. Although I had requested not to have an oil change, which he confirmed was not done, I was charged for oil & a new oil change sticker was put on the windshield. There also was no wiper fluid coming out when I turned on the wipers to check them. So, I thought something went wrong during the wiper recall install. As it turned out, there was no wiper fluid in the reservoir when I checked it on my return home. Fluids are normally topped off during this type of service. More

An excellent experience from beginning to end. I bought my first Subaru from this dealership in 2010 and they have serviced my car since then. The sales dept was very courteous and knowledgeable a I bought my first Subaru from this dealership in 2010 and they have serviced my car since then. The sales dept was very courteous and knowledgeable at that time and did not talk down to me since I am a woman. Thank mad a big impression on me. The service dept over the last 6 years has been great. They explain everything thoroughly and are ready and will to answer any and all questions I may have. When it came time to buy a new Forester, I knew I would go right to Beard Subaru and give them the opportunity to sell me a car. Rob Wayburn was very thorough and he came up with a price. My son had wanted me to go to a dealership near where he lives, so I did. They actually came in $500 less than the Beard Subaru quote, but in the end I decided to go with Beard. They have been so good to me and I didn't like the feel of the other dealership. That really does make a difference. More

Satisfied I brought my friend's outback in for oil change and call back item. Vehicle was taken right away and was returned 1 hour later like I was told it woul I brought my friend's outback in for oil change and call back item. Vehicle was taken right away and was returned 1 hour later like I was told it would be. Ms. Brissell was very pleasant and explained the call back procedure. I do not own a Subaru but will consider purchasing one from your dealership next time I need a new car. Sincerely, WB More