Copeland Toyota Scion

Manufacturer: Toyota
Copeland Toyota Scion
970 West Chestnut Street
Brockton, Massachusetts 02301
800-611-6851



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Dealership Amenities
Café
Arcade
Massage Chairs
Drive-in Service
LCD TVs
Kid's Play Area
Shuttle Service
Customer Rentals
Parts Store
Spacious Waiting Area


Twenty-Four Month Rating: 4.7/5

About Copeland Toyota Scion
Certified: Copeland Toyota Scion
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Copeland Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made within two weeks of the review posting through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced.


This dealership is available to supply quotes for new vehicle inquiries.

About Copeland Toyota Scion
Copeland Toyota Scion is a full disclosure dealership. Checkout our frequently asked questions page at copelandtoyota.com to find out why. We have been in business for nearly 40 years. Copeland Toyota is the recipient of the 2007 Toyota President's Award, which recognizes our dedication to customer service.

ajsbus
11/16/2008 9:57:04 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Petti

My Review of Copeland Toyota Scion:
The Avalon is a pleasure to drive and Tony did a great
job in assisting us in trying the different models and
representing the dealership.
There was no pressure to buy now or buy this or any of the other stuff that has made me walk away from dealer showrooms.
The treatment of all involved was friendly, excellent and relaxing.

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Roland
11/16/2008 4:12:37 PM

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: ?????

My Review of Copeland Toyota Scion:
The Service Rep. bent over backward, so to speak, to answer my questions and make me comfortable. The entrance/line up scheme for service works pefecctly. I inquired about the price for four new tires and the rep. was knowledgeable. What more can anyone want?

R Rondeau

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StanGosselin
11/16/2008 2:22:04 PM

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don't remember names

My Review of Copeland Toyota Scion:
I have purchased two of my four Toyotas at Copeland. My experience on the buying side has been great. The service is even better. They are quick, professional and courteous. The hours they are available fit my work schedule so that I am able to keep up with my service without disrupting my schedule. I am servicing all 4 of the Toyotas at Copeland.

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obeyobie
11/15/2008 4:56:14 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Maria

My Review of Copeland Toyota Scion:
Maria, is an excelennt sales person, kept in contact with us during and after completion of transaction. Follow up of service we received by management via e-mail, we considered a plus. Overall walking into the showplace is an enjoyable experience in itself.

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Gary W. Smothers
11/15/2008 3:19:01 PM

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: David, John

My Review of Copeland Toyota Scion:
The reason I patronize Copeland Toyota is that from the first time I went there for service for a vehicle, I was impressed with their attitude of helpfulness and the superior quality of their work. They have always tried to do whatever I asked of them and do it well, and when I have had questions, they have answered them to my satisfaction. A great dealership.

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cathyduford
11/15/2008 3:07:03 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Petti

My Review of Copeland Toyota Scion:
I found Mr. Petti easy to talk to, considerate and knowledgable about the Rav4. He quickly started the process and listened to my needs in what I wanted in the car and got exactly what I asked for especially the color!! My last vehicle was from Toyota and i recommend them to my friends and family.

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Kathy Cram
10/22/2008 7:46:45 PM

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Service department

My Review of Copeland Toyota Scion:
I was starting on a trip; and my hood latch broke. I went to Copeland Toyota on the chance they had the part. I don't know if they had it or had to get it; but it was fixed within an hour; so I was able to start my driving trip that day.
The price was reasonable too; as a gas station repairman told me how much the part cost, before I went to Copeland's.

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EVPBSC
10/21/2008 1:01:50 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim McDermott

My Review of Copeland Toyota Scion:
I found the salesman to be quite honest and helpful with the information he provided. They delivered the can when they promised at the agreed upon price. Tim explained the car's operation and reviewed all the pertinent information for operation and maintenance. The finance personnel obtained a lower finance rate for me than the one promised when I had made the purchase. My overall experience with sales, finance and maintenance has been excellent. I would purchase another vehicle at this dealership without hesitation. I would also recommend this dealer to my friends and family.

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Chris Carroll
10/18/2008 3:09:38 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Specifically Dick May, everyone else was great !!!! I even talked to Todd Copeland.

My Review of Copeland Toyota Scion:
It was a grat experiece. Great people, Product and price point.

I tell everyone how impressed I was.

Dick May was not pushy. He answered questions and provided answers. the business agent was great.

I would definetly return to Copeland. In fact Itell my neighbors friends and asociates they would benefit buying from Copeland.

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Rod Rodrigues
9/29/2008 7:55:21 PM

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe

My Review of Copeland Toyota Scion:
My wife and I have owned 5 Toyotas over the years, my last Tacoma (98) had over 340k miles on it before I sold it! I have also convinced a number of my co-workers to buy Tacomas based on my success with mine.

I had bought my previous Tacoma at North Attelboro Toyota, they were bought by Ernie Boch. I went to Boch South to look at purchasing my new Tacoma and the dealership did not have the same feel as it did back in 1998 and we had a similarliy bad experience there again in 2003 when we bought our Camry. So we tried Copeland! From day one I felt like I belonged there I was comfortable and the Sales people were friendly but not pushy and gave us the space we needed.

I have ben going back for service and we intend to continue patronizing Copeland in the future!

Keep up the good work!

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Reviews 11-20 >>




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