Cortese Chrysler Jeep Dodge RAM Mitsubishi

I brought my Pacifica in because the transmission was grinding at low gear changing. I was told that all was good and no one could find a problem when test driving. It still makes a lot of grinding. I grinding at low gear changing. I was told that all was good and no one could find a problem when test driving. It still makes a lot of grinding. I have an extended warranty on this van and have 99.000 miles on it. If it breaks down on me I won’t be happy if it could have been prevented Madeline Erickson More

Jordi@ Mitsubishi/Cortese was exceptional. CORTESE serviced my 2022 Eclipse X . Service was excellent Jordin was exceptional. I appreciated all my interactions with Mark, who was my init CORTESE serviced my 2022 Eclipse X . Service was excellent Jordin was exceptional. I appreciated all my interactions with Mark, who was my initial contact. He reminded me my vehicle needed servicing. I called and used the calendar to make an appointment. Cortese, has the best service friendly way to make appointments. Mark, make sure you get an appointment. Jordin, completed and closed the deal for me. The follow up is an added bonus Thank you guys for taking the time to help me with my vehicle. More

Excellent people and service! Would highly recommend their service. I have also bought several cars from Cortese Would highly recommend their service. I have also bought several cars from Cortese More

Everyone there is very helpful and professional. The issue was solved right away. Everything was under warranty. The issue was solved right away. Everything was under warranty. More

The staff was very professional and helpful with the purchase of my vehicle and I would recommend them to people that are looking for a new vehicle purchase of my vehicle and I would recommend them to people that are looking for a new vehicle More

Check in of vehicle was quick and easy. Staff was friendly and did a good job of having the work done on my car in the time I needed it to be done by. Staff was friendly and did a good job of having the work done on my car in the time I needed it to be done by. More

Car was taken in for service at the scheduled time and returned with all work completed within 90 minutes - LOF rotate tires and change engine air filter. All while I waited in comfort. returned with all work completed within 90 minutes - LOF rotate tires and change engine air filter. All while I waited in comfort. More

When it comes to the work to be done, no issues whatsoever. Issue was, I needed to come back and finish the NYS inspection after driving the vehicle for a period of time. I returned a week later whatsoever. Issue was, I needed to come back and finish the NYS inspection after driving the vehicle for a period of time. I returned a week later to finish the inspection and to order tires, with the April special. Next chance they had to do it or squeeze it in was 5/1 at 9am, I double checked if the April tire special would still be good, and I was told it would be. When I got to my appointment on 5/1, I was told that the special had expired 9 hours earlier and they would not honor the quoted price for the tires, unless I had a repair order for them (which I knew nothing about). They checked with someone else about the special and I was told flat out that they would not honor the price that was quoted, even after knowing a service manager stated the quote would be good on the day it was scheduled. After many years of work completed on my vehicles, I hope this does not deter me from having more work done by Cortese, but I will be really thinking about it first. Rob was the service manager that started my NYS inspection and the original quote for tires. A different service manager scheduled the May 1st appointment and confirmed the tire quote, when I stopped in to set up the follow up appointment. As of 5/7/2024, I am pleased to announce that Cortese has taken care of my issue with them. Since Cortese took care of my issue, I will continue to have Cortese do the maintenance, to all my vehicles. More