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Cortese Ford Lincoln - Service Center

Rochester, NY

4.5
1,161 Reviews

1,161 Reviews of Cortese Ford Lincoln - Service Center

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August 13, 2011

Bob in Mitsubishi Service is always a "10"! He provides service with a smile every time. He patiently attends to all customer inquiries and needs. He makes me believe that not only does he want More

by scbernholdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in Mitsubishi Service
June 20, 2011

I have been servicing my Ford Taurus for years at Cortese Ford. They have always been honest and never tried to sell me something I don't need. I bought my car from another dealer, but will always come to More

by Zeffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Osier & Ryan from Service; Dave Eichelberger from Sales
June 13, 2011

Have been coming to this dealership since the original dealership that I bought my car from went out of business. I have always been treated with friendly and courteous service. I always feel that I can More

by sjfrazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bonter
June 09, 2011

I've had my last 4 cars serviced at Cortese Lincoln-Mercury and have always been satisfied with their work. They listen to what needs to be done and deliver what they promise to do. Best More

by dapix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino, Dino Daloisio
May 25, 2011

The service group at Cortese Ford is the best. They are efficient, friendly and always keep me appraised on the progress of my vehicle when I have it in for service. Their mechanic that always works on my More

by gosman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Dave Robinson
May 14, 2011

I will start out saying I am a middle aged woman who does not like to be taken advantage of by dealers because I am not dumb & know my car I drive. I need to give credit where it is due: sales is very frie More

by KGramiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Osier
May 13, 2011

Was able to service vehicle without an appointment. Had a nail in tire and didn't want to chance not having it fixed. Performed NYS Inspection, a recall notice, and oil change also. Bob has assisted us i More

by landshark57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
April 04, 2011

I would like to express my gratitude for service that I have been receiving at Cortese Mitsubishi. Your mechanics have done a wonderful job keeping my car on the road and I would like to give a special tha More

by McBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bonter, Gary Alger, Gary Alger
April 04, 2011

A few months ago I mentioned Lora was having trouble with her Dodge. You said " Bring it in and we'll take care of it!" Your people were great! Last week she hit a pot hole and needed work done in the body s More

by sta1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Department
November 19, 2010

I have a Jeep Grand Cherokee that I bought at Patrick Jeep where I was getting the very best service that I was always happy with. However, politics gave the Jeep warranty service to Cortese Jeep and I More

by JimPiscatelli
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
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