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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.6
1,040 Reviews

1,040 Reviews of Corwin Ford of Tri Cities - Service Center

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March 15, 2018

Quick and professional! My service manager was great, he showed me other products and took the time to explain and compare. I’m no certain of my Service Managers name but all More

by SKYY.HALL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 15, 2018

Pleasure doing business Got the truck in for 30,000 mile service right away. Didn't have to wait long. Staff friendly. Coffee shop girl very nice and friendly. More

by LARRY_STONE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2018

Positive Experienc The manager was very polite and helpful, he explained everything to me and my service was actually performed in less than the amount of time he origin More

by nanjmarquart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor Sifuentez
March 14, 2018

Great people at Corwin FORD! Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Ke More

by IRENEOLKERIIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Hipp
March 14, 2018

poor service We had our car serviced for a noise on fan and had to wait on car part. They said we needed an oil change so we said go ahead but I'm not sure what t More

by STONEJG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service center oil change and front service desk, Cody Boschert
March 14, 2018

Good service Cory attentive when I first arrived. Not sure why it took 5 hrs to re-seal a door seal. I'm glad I didn't wait. Courtesy van is an added service, mu More

by KS2.ANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 14, 2018

Freddy always takes good care of my repair needs. This dealer ship is built around service anyone can sell but when they continue to provide a high level of service to my vehicles year after year and More

by NATESHERYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Rodriguez
March 14, 2018

Professional, Courteous & Easy Thank you to Cody B. He was extremely professional but at the same time very kind and did a great job explaining the entire process. The driver More

by SMITHND2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
March 14, 2018

A great experience THEY DID A GOOD JOB AND i DID NOT HAVE TO COME BACK TO GOT ANY THING RE DONE AND BOTH ARE GREAT WORKERSTO HAVE. More

by JONILYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelly Ruiz, Cody Boschert
March 14, 2018

Quick Lane not so quick We were told that an appointment was not necessary. Arrived and took about a hour to get our vehicle in. Service need to get quicker at Quick Lane. More

by Chris Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Castro
May 01, 2018 -

Corwin Ford of Tri-Cities responded

Thanks for the feedback. We are currently restructuring our appointment policy to make sure this situation won't repeat.

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