Corwin Toyota Boulder - Service Center
Boulder, CO
858 Reviews of Corwin Toyota Boulder - Service Center
fast service and good communication from the team. work done well and with inexpensive fees. work done well and with inexpensive fees. More
No courtesy shuttle, I was the first one on the shuttle list for a ride and ended up waiting 2hrs at the dealership for them to complete a scheduled oil change. They also didn’t know how to work the list for a ride and ended up waiting 2hrs at the dealership for them to complete a scheduled oil change. They also didn’t know how to work the phone lines.i tried calling my service rep multiple times after receiving texts that had to do with service and when i was transferred it sounded like someone would pick up and immediately hang up. Very frustrating. More
Service was great, unfortunately it was during a financial hack that slowed the transactions. Tony was very helpful while it was in limbo. Keep up.the great customer service financial hack that slowed the transactions. Tony was very helpful while it was in limbo. Keep up.the great customer service More
Seth was great. But the wheels, tires were pulling when I pulled out. I brought it back, the tech said he retightened all the tire bolts and it drove much better whe But the wheels, tires were pulling when I pulled out. I brought it back, the tech said he retightened all the tire bolts and it drove much better when I left the second time, but still worrisome in the trust the service department. More
Service personnel are friendly and knowledgeable. Appointments were easy to schedule. I would like to acknowledge Yair, for his outstanding service. Appointments were easy to schedule. I would like to acknowledge Yair, for his outstanding service. More
Took two trips and appointments to determine the “brake controller error” was essentially what I mentioned to them the first time., software update. They even said yes a software update was probably what i controller error” was essentially what I mentioned to them the first time., software update. They even said yes a software update was probably what it needed. So $230 later being told it was front wheel speed sensors (causing the brake controller error??) I left the dealer the first time with the errors still in the dash. I replaced the front wheel sensor, attempted to reset codes, still had same brake controller error. Had to make the second appointment. This time the actually did a software update and the error went away. So two problems. They didn’t bother to fix the main issue the first time by doing a software update. And honestly, that should be free seeing how Toyota could potentially inflict this into a vehicles computer to force customers into the shop to spend money on a “software update” for a trailer brake controller. Yet I spent $230 for a supposed code check that supposedly said the front wheel speed sensor was bad. Yet nothing changed after replacement. Just very disappointed in the service. Not to mention the cost. $230 for 5 minute computer hook up code diagnostic test. Then being told it would be over $500 for parts and labor for a wheel speed sensor that cost $30-40 at true parts stores and 5 minutes with a 5mm allen to install. The only good part is I didn’t spend that $500. More
Decent and efficient for regular maintenance. Asked them to replace broken antenna. Said had to order and they never go back to me. Not impressed. Asked them to replace broken antenna. Said had to order and they never go back to me. Not impressed. More
Awful service department. Charged for work that wasn’t completed. After months of calling and emailing, I was finally reimbursed, but only partially. During this same visit, I Charged for work that wasn’t completed. After months of calling and emailing, I was finally reimbursed, but only partially. During this same visit, I brought up concerns about rust on truck frame. A service advisor recommended I literally rub used motor oil on the frame to correct the problem. This place is a joke and I will never bring my vehicles back. Used to go here for all service needs when it was under previous ownership (Larry H Miller). It has since gone downhill significantly. More