Corwin Toyota Colorado Springs

This dealership was full of customers being helped out, and every employee that walked past, our table was super friendly and making sure that we were all squared away. They have so many cars and my salesp and every employee that walked past, our table was super friendly and making sure that we were all squared away. They have so many cars and my salesperson was super helpful making sure that we got everything we needed. More

Great staff and follow up. We really like the car we selected. Only feed back would be to speed up the buying process. We really like the car we selected. Only feed back would be to speed up the buying process. More

She was friendly and very knowledgeable. She did an excellent job helping pick out a grand Highlander. She did an excellent job helping pick out a grand Highlander. More

Read the review I gave Kind, courteous, the best I've ever had Will buy again from there! ever had Will buy again from there! More

Fabulous, quick service. Detail oriented and kind staff. Great follow up. Awesome communication and I got a great deal on the car! Detail oriented and kind staff. Great follow up. Awesome communication and I got a great deal on the car! More

I purchased a great car at a great price. Kaylee, our salesperson, did a great job being prepared to complete the sale with ease and efficiency. Kelvin, the finance manager, made the final st Kaylee, our salesperson, did a great job being prepared to complete the sale with ease and efficiency. Kelvin, the finance manager, made the final step easy. My wife and I are very happy customers. More

The staff, Richard and Jerry, were professional and knowledgeable. I would recommend this dealership to others for their services. knowledgeable. I would recommend this dealership to others for their services. More

They had the car I wanted at the price that I wanted. Kaylee, our sales person, did an excellent job of getting everything set up and taken care of. It was a smooth sale, resulting in a very happy custom Kaylee, our sales person, did an excellent job of getting everything set up and taken care of. It was a smooth sale, resulting in a very happy customer More

Landon was very knowledgeable about the vehicle and could answer any and all questions I had answer any and all questions I had More

. I recently purchased two vehicles, and overall, I had a positive experience with the dealership. The facility was clean and welcoming, and I appreciated being able to browse the lot without feeling pressur positive experience with the dealership. The facility was clean and welcoming, and I appreciated being able to browse the lot without feeling pressured — it gave us the time and space we needed to explore our options comfortably. I want to give special recognition to our salesperson, James. His professionalism, patience, and genuine attentiveness played a major role in our decision to move forward with not just one, but two purchases. If it hadn’t been for James, we likely would have walked away. He made the experience smooth and enjoyable from start to finish, and truly went above and beyond. Justice, another team member, became more approachable and pleasant once it was clear that we were serious buyers, which helped improve the dynamic during the process. However, the experience was not without its challenges. The process took nearly seven hours — much longer than expected — and I believe there is room for improvement in making transactions more efficient. In addition, the sales manager’s approach came across as lacking in the soft skills and customer service qualities that are so essential in this industry. A more engaging, customer-focused attitude at the management level would have made a significant difference in our overall experience. I want to emphasize that this feedback is not meant to be negative, but rather constructive. Since customer feedback was requested, I’m sharing my perspective honestly, and with the hope that it will support continued growth for the individuals involved. I work in a leadership role myself as a regional manager, and I understand firsthand how demanding these roles can be and how critical soft skills and emotional intelligence are to long-term success. I also understand that no experience is ever perfect — and sometimes things fall short despite best efforts. In spite of the areas for improvement, the dealership itself left a strong impression. Thanks to James and the quality selection of vehicles available, we left satisfied with our purchases. That said, I believe that if I had felt more heard and valued throughout the full experience, it would have increased the likelihood of me returning as a repeat customer.. but I’m not discounting as I believe we are all flawed, including myself and I will see how my other experiences are. More