Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I have two vehicles and both have been serviced at this location. I have been met with friendly and courtious staff and my vehicles have been repaired correctly and promptly. I utilize the shuttle service location. I have been met with friendly and courtious staff and my vehicles have been repaired correctly and promptly. I utilize the shuttle service and have had short waits at both ends. Very pleased with the service manager, More
Joe Helms was very helpful. He explained that the new car battery is warrantied. He also explained other maintenance services that they recommended we do. car battery is warrantied. He also explained other maintenance services that they recommended we do. More
I bought my Catera new at Coulter Cadillac in 2000, and it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendlies it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendliest and most helpful of them all. He went out of his way to explain why my car needed new tires, and, seeing an error in the final bill (which I hadn't spotted), apologized and had the bill amended at once. More
I needed a warranty for my 2006 Chevrolet Silverado, a friend suggested i contact Ed Stralko at Coulter Cadillac, he took my information and tracked down a GM extension warranty for me, he did all the leg friend suggested i contact Ed Stralko at Coulter Cadillac, he took my information and tracked down a GM extension warranty for me, he did all the leg work and set me up with a dealer rep who had ALL the paperwork done when I arrived at Coulter a couple of days later. I signed her contract gave her a check and was on my way. I tracked down Ed to thank him and when i said thank you he told that was his job to see that i was satisfied. We need more people like this in our society, Thanks Ed and thanks Coulter for having him as rep. Jay Brockman 18621 N. 15 Place Phoenix, Az. 85024 z16jay@yahoo.com More
I had such a great experience with Coulter Cadillac particularly with Glenn Hieser. From the initial call (after my internet search) to the last dealings today 30 or more days after purchase the custom particularly with Glenn Hieser. From the initial call (after my internet search) to the last dealings today 30 or more days after purchase the customer service is great. I live in Ventura Ca and both the car from Glenn in Phoenix. TRY THAT WITH ANOTHER DEALER!!!!I would certainly not have done so if the treatment I received was not exceptional. I hate most auto dealers and have never purchased a used car from one. The experience I had was a view changer at least from Glenn and his teams perspective. Not only did I get call backs when I need them but I did not get the high pressure annoying calls from someone bugging as with other dealers. The finance office delivered paper work quickly by over night Fedx and the deal when over without a hitch. I would without hesitation recommend Glenn and the Coulter team More
Saw the CTS on the web, Allways wanted a Cadillac. Drove Saw the CTS on the web, Allways wanted a Cadillac. Drove out to look at the car, Glenn was very helpfull with the sale of the car. The service dept. Saw the CTS on the web, Allways wanted a Cadillac. Drove out to look at the car, Glenn was very helpfull with the sale of the car. The service dept. is very quick to get you in and out, very professional. More
Bill was great to work with. He was knowledgeable. He listened to what I was asking for. He was able to show me various options and finally a perfect fit. listened to what I was asking for. He was able to show me various options and finally a perfect fit. More
Coulter Cadillac consistently treats each customer in a courteous and professional manner. Michael Valenzuela is an outstanding service writer who goes the extra mile to assure satisfaction and prompt ser courteous and professional manner. Michael Valenzuela is an outstanding service writer who goes the extra mile to assure satisfaction and prompt service. Whatever the need, it is assuring that it will be done in a timely manner and done right the first time.Mike provides service not excuses. More
After leasing a Cadillac CTS V, I recommended Larry Nichols at Coulter Cadillac to friends who purchased an Escalade. Larry is exceptionally good at customer service and follow through. He ordered the Nichols at Coulter Cadillac to friends who purchased an Escalade. Larry is exceptionally good at customer service and follow through. He ordered the exact car that I wanted and followed it from order through delivery. He kept me updated by email and phone throughout the process and made sure that everything was perfect once the car arrived. When I have questions about bluetooth or any of the other functions of my car, he responds promptly. He also schedules all of my service and ensures that a loaner car is available and waiting when I arrive for my appointment. He is currently working with me on two cars for family members. I highly recommend Coulter Cadillac and Larry Nichols. More
The service department goes above and beyond. Michael Valenzula is my service director. He always seems to fit me into the schedule. Coulter makes sure repairs are done quickly and professionally. My Valenzula is my service director. He always seems to fit me into the schedule. Coulter makes sure repairs are done quickly and professionally. My truck always comes back washed. More