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Coulter INFINITI - Service Center

Mesa, AZ

4.8
380 Reviews

380 Reviews of Coulter INFINITI - Service Center

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May 02, 2025

Coulter Infiniti’s service is exceptional! The staff is friendly and very helpful. And professional! More

by barbarawoods878@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Friendly staff, but the services were completely overpriced. I can’t justify spending $75 for a $20 part that takes four minutes to install. More

by Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

The team helped out with a quick check of the air filter and hood latch fix. I appreciate the time. More

by GM442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Grandberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Toby with the service department is very thorough and always quick to find the most convenient time to bring my QX60 in for service! More

by Rq102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Toby is always phenomenal, had the loaner car ready to go when I arrived cause I was in a hurry. Kept me updated on repairs and timing, made the whole process convenient and easy. More

by feliciapiciapoopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

The sales representatives inspected and diagnosed the issues with my vehicle quickly. They communicated the repair options and projected timeline for the repairs in a timely manner. Going forward I will More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Had recently picked up an 05' G35 and needed some servicing done. There was a check engine light on. The prices are a bit high but they did quality work and my Service Consultant set me up with a rea More

by ThatG35life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

April 16, 2025

Clean, comfortable and welcoming. Very nice bathrooms. Car inventory is extensive and well displayed. Classy place! More

by Ettahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Coulter INFINITI responded

Hi Ettahale, thank you so much for your positive comments about Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 15, 2025

I have been getting my QX serviced here for a few years and I have been pleased with the customer service and staff every visit. More

by Kshagarci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Coulter INFINITI responded

Kshagarci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We can't wait to see you again, have a great day.

April 11, 2025

Got me right in, honored an online coupon for the oil change. Added a few items after inspection and sent the car home running well and fair price. More

by gabegraumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Coulter INFINITI responded

Hello Gabegraumann, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Coulter INFINITI

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