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Coulter INFINITI - Service Center

Mesa, AZ

4.8
266 Reviews

266 Reviews of Coulter INFINITI - Service Center

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April 22, 2024

Greats revive as always . Never going to another dealership . Great service and attitude. Amazing personnel . More

by Deliolazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Sierra is very knowledgeable when it comes to the service department— she quickly was able to help me book an upcoming appointment, and always is so eager to help her customers! 12/10 highly recommend seeing More

by Kenyatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I feel they overcharge for service, at least as compared to other service centers. I was told two air filters needed to be replaced and they were charging $120. Similar air filters can be purchased for un More

by jcurran015
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Hochstetler
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I purchase a car and part of the reason is because of the service department. It is important because My service representative (Scott) has always been a great communicator to me concerning my car and it’ More

by pfteeoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schaffer
April 04, 2024

My experience with the service dept was great. . Serina was pleasant and addressed my concerns. They got me in and out. I will definitely go back again.. More

by jennyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

I have always been happy with Coulter Infinity since I first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months la More

by Mad Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

As a longtime Cadillac customer I had very high expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! More

by kathee_robings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margo Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I’ve worked with my particular service consultant for almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the More

by Ho_C in Phoenix, AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Mike Rios is the best. Fast and professional service. Technician cared about repairs to vehicle. More

by adwatzx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Great service and friendly knowledgeable staff. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. More

by mpeter43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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