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Coulter INFINITI - Service Center

Mesa, AZ

4.8
380 Reviews

380 Reviews of Coulter INFINITI - Service Center

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August 26, 2023

Assistant service manager Scott Shafer is this dealer’s number one asset and responsible for my patronage. More

by woodyxia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Irick
August 26, 2023

Scott Shafer is why I like Coulter Infiniti. He is the best there is. Others may come and go but to me, Scott is the face of the dealership! More

by woodyxia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Irick
August 25, 2023

Toby my Service Advisor was AWESOME! Communicated with me through out the entire process with A+ Service!! More

by Tony L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Dayana is a great service advisor. Reprogrammed ECM and ATM. G37s runs great and gets better mileage. Will return in the future. More

by patienceworkstryit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana service advisor
August 15, 2023

My battery had died to the point of not being able to be started using jumper cables. My service rep gave me the phone number of the tow service Infiniti uses and told me that it would be covered under war More

by rontrusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I live Infiniti, but your service prices are killing me. I have owned 12 og them..but I am being priced out More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I felt really taken care of. Service advisor Toby explained service and cost well. Did a great job cleaning my car after service. More

by maryareid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Friendly and caring experts, Scott Shaffer is an honest advisor with a “customer first “ approach . Thank you More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Took a month (and a call to the Infiniti Regional Office in California) to get remote start working in new car - and it was 114 degrees outside. They don’t care once a car is sold. Best bet - find a dealers More

by Mesa Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I appreciate that Mike is always working great to me for services with my vehicle . More

by Akihiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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