Coulter INFINITI - Service Center

Very timely and check me updated and my car was washed and vacuumed it was a very easy and vacuumed it was a very easy More

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we were able to get the handle replaced. Jose and Spencer were very patient with us during the process and were very pleasant and easy to work with. I highly recommend both of them. More

Our service provider Jose was fantastic! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! More

Always great customer service by my favorite associate Mike R. Always takes the time to explain in detail when I have any concerns Mike R. Always takes the time to explain in detail when I have any concerns More

I would like to thank Scott in your service department for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by far some of the best! More

Mike Rios and all the staff are always friendly, professional and efficient. Always a pleasure going there. professional and efficient. Always a pleasure going there. More

At first the service wasn’t the best. It was 2 hours for a simple oil change. I didn’t get any texts about the findings in an inspection. Therefore I didn’t know they were waiting on me. It was 2 hours for a simple oil change. I didn’t get any texts about the findings in an inspection. Therefore I didn’t know they were waiting on me. But after I finally got my q80 back. The cleaning was amazing so that made up for the other slow service. I would Recommend if the service dept doesn’t get a quick reply then go check the waiting room or call them. I was waiting in the waiting room the entire time. Consequently I didnt get any additional services due to the timing. Over all I think if I would’ve received the text it would’ve been an amazing experience. I did finally receive the text as I was leaving. Thanks for your service! I would consider coming back when needed. More

The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. Very responsive regarding questions or concerns. The service department is stellar. More

Mike from service was very professional. He even left a few mints in my car. He even left a few mints in my car. More

Scott is awesome! Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial s Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial service clerk was the polar opposite of what Scott brings to the table. Happy and Relieved we switched to Scott. My wife is now considering sticking with Infiniti because of Scott’s’ professionalism and relatability. More