Country Chrysler Dodge Jeep

I just wanted to let you know what a joy and pleasure it has been working with your dealership. From your first email to answering all of my questions, then to putting me in touch with your salesman Mike B has been working with your dealership. From your first email to answering all of my questions, then to putting me in touch with your salesman Mike Burda; my husband and I were assured that you were the perfect place to order my new Jeep. Becky was so kind and helpful while walking us through our credit application, that we couldn't have imagined a better experience. More

I took my 19’ Ram into the dealership today for a simple oil change and tire rotation. When I left the dealership I saw something black fly up into the air and strike the car behind me. I immediately pulled oil change and tire rotation. When I left the dealership I saw something black fly up into the air and strike the car behind me. I immediately pulled over and realized it was the center caps from my custom fuel rims. Luckily when they struck the other car, there was no damage to that car and they didn’t cause an accident. When I went back to the dealership to express my displeasure, I asked to speak to the service manager. When I spoke with Scott McCulloch he approached me with a couldn’t give a crap attitude and basically said I’m sorry all we can do is order you new caps. He acted like it was no big deal and didn’t even care. When the tech came out to my truck to tighten the caps that didn’t fall off, I asked him why he did such a “half xxx job”. I’ll admit maybe saying half xxx wasn’t the correct way to approach it but I was merely stating the facts. If this lack of attention to detail is the service departments way of doing things, it’s things like this that are the reasons that the general public has no faith or trust in dealerships. After agreeing to comp me a free oil change on my next service, the service manager then said “you can forget about the free oil change since you talked to my tech like that “ Like I said ,I could have used better words than half assed but I was calling it like I see it. After leaving the dealership, I called and asked to speak to the General Manager Gordon Adkinson. Upon immediately speaking with Gordon, I was greeted with the same couldn’t give a xxxx attitude. Gordon and Scott both spoke to me very smug, and acted like I was inconveniencing them by speaking with them. This may seem to many that it was just a little mistake by the dealership, as it was, but it’s how they treated me after the fact that shows how little they truly care about their customers. Now because of their oversight I have to drive around for days with no center caps because they aren’t stock and have to special order them. More

Poor service, very bad attitudes. Everything is a bother and not their fault . They replaced a part and the problem was actually worse than it originally was . I called and they told me that was impossible and not their fault . They replaced a part and the problem was actually worse than it originally was . I called and they told me that was impossible! When I went back they were bothered. They admitted the part was defective and replaced again but only after a lot of unprofessionalism More

Long Time Customer I have purchased and had serviced three (3) Ram trucks from Country Chrysler Dodge Jeep in the past 14 years and have had nothing but outstanding serv I have purchased and had serviced three (3) Ram trucks from Country Chrysler Dodge Jeep in the past 14 years and have had nothing but outstanding service at every turn. I've had the pleasure of working with Marty Lawrence for many years and he always provides world-class service. My current truck, Ram 3500 dually is principally used to pull a 4-horse head-to-head horse trailer from April - October each year. I completely trust all service needs to Marty and his team and I have never had a mechanical issue while using the truck. More

Oxford goes to Cambridge I wanted to order a Jeep Gladiator. I had an "in" with a Massachusetts dealer fifteen miles from my home. They were friendly, gave me a vehicle overni I wanted to order a Jeep Gladiator. I had an "in" with a Massachusetts dealer fifteen miles from my home. They were friendly, gave me a vehicle overnight but almost nothing off MSRP. I heard about Country and decided to call. From the first call with Mike Burda at Country, I knew I would be going to Oxford to pick up my pick up. He was very knowledgable, genuinely personable and quoted me a much better price that did not waver and answered all my emails and calls right away. Soon enough, I took Amtrak down, got myself to Country, signed all the paperwork and I had a great visit with a person, not a salesman (no aspersions on salespersons...just a bad rap on the many because of a few. I'm a remodeling contractor...same story). My state is weird and I needed a metal plate to drive home. Mike got me a dealer plate and a return envelope. Had a great drive back and that weekend went out to dinner in Harvard Square. I wish I were close enough to use Country for future servicing. Mike was that good... I got the vehicle I wanted and love it as I expected I would. What I did not expect was Mike and the staff at Country. More

Great dealership with great people Paul was so helpful. He got me a car that was in my price range and in immaculate condition. Will be going here for future car buying experiences! Tha Paul was so helpful. He got me a car that was in my price range and in immaculate condition. Will be going here for future car buying experiences! Thank you Paul for being such a great guy! More

Happy truck owners. If your looking for a new car or truck go see Paul Damiano he is the man, he even offered to come in on his day off to fit our busy schedules. Just If your looking for a new car or truck go see Paul Damiano he is the man, he even offered to come in on his day off to fit our busy schedules. Just an all around good experience. More

Purchased a Renegade! Country Chrysler Dodge Jeep Dealership is awesome! Amazing customer service with my purchase of a Jeep Renegade, easy, fast, helpful, complimentary be Country Chrysler Dodge Jeep Dealership is awesome! Amazing customer service with my purchase of a Jeep Renegade, easy, fast, helpful, complimentary beverage, snacks & Paul Damiano was awesome! This dealership is the best experience I ever had making a vehicle purchase! Thank you so much! More

Purchase of 2020 Jeep Wrangler Paul was very friendly curious and everything he said was right on point. He was right on point with time frames. Everything moved rather quickly. Paul was very friendly curious and everything he said was right on point. He was right on point with time frames. Everything moved rather quickly. Thank you Laura =) More

HANDS DOWN THE BEST EXPERIENCE Hands down the best dealership I have ever dealt with. They were extremely helpful and my salesman Paul was incredible and was extremely helpful, than Hands down the best dealership I have ever dealt with. They were extremely helpful and my salesman Paul was incredible and was extremely helpful, thanks so much More