Country Hyundai Genesis

This month we traded our 2010 Santa Fe for a 2012 Santa Fe because they offered us a deal we couldn't refuse. Scott was extremely friendly and helpful as our sales consultant and Bill, the general manager Fe because they offered us a deal we couldn't refuse. Scott was extremely friendly and helpful as our sales consultant and Bill, the general manager, worked with Scott and us to come to an agreeable price. Lee in finance was very efficient in getting all the necessary paper work together and filled out in a timely fashion. Also, we wanted an optional item added to the car and Tom in service, whom we've dealt with on a regular basis for service on our previous car, took the time to install the item the same day we picked up the car so we didn't have to make a special trip back. (We don't live in Greenfield) We are very happy with the friendly atmosphere and people whom we have dealt with at this dealership and highly recommend them. More

It was a very good experience. I had called ahead of time but and the person I spoke to on the phone was very pleasant. When I arrived at the dealership, it didn't take long before I was greeted and asked if but and the person I spoke to on the phone was very pleasant. When I arrived at the dealership, it didn't take long before I was greeted and asked if I could be helped. Ashley was very helpful and courteous and answered all questions we had. She was very helpful trying to get the price we wanted. I'm glad she was the person that attended to us. I would definitely recommend this dealership and the salesperson that helped us. More

Look at the other reviews for this dealership not on this site. Its clear that they write possative reviews like it was a customer writing them. I live in the town where they are locate, and not many people site. Its clear that they write possative reviews like it was a customer writing them. I live in the town where they are locate, and not many people who have used then think well of them. They are fortunate to be selling cheap well made cars. Their sales team stinks. Lairs, cheats, and unprofessional. As soon as I was introduced to Ashley the "Lead sales person" and saw how unprofessional she appeared, I should hoave excused myself. More

We put a deposit on a car and then, after looking on the internet, realized it wasn't a good deal. The salesman never told us about a rebate of $500 that was available on the car. They also made it seem lik internet, realized it wasn't a good deal. The salesman never told us about a rebate of $500 that was available on the car. They also made it seem like they gave us a great deal on a trade-in, but it was actually all of the usual negotiating room. Also, the dealership would not allow us to take information about the extended warranties to consider when we had the time to review it. The day after put the deposit down we informed the dealership that we were not going to go through with it. We were told that we could go pick up the deposit money ($2000) any day Monday through Friday between certain hours. When we went to pick up the check they told us we could not get the money then because not sure if check cleared. Why would they even deposit the check if I told them we were not going through with the deal the very next day? Three weeks later they were still claiming they could not check with their own bank to see if the check went through. If and when we "prove" the check has gone through, they refuse to mail the check to us. They want us to go drive to the dealership, which we already have done once, to pick up the check. The dealership is an hour away. I caution anyone who is dealing with this dealership. They are unscrupulous and looking for any reason to not refund the deposit. More

Robin went the extra mile - actually took the Sonata Hybrid off the showroom floor and let us test drive it!!!! I have never seen that done, ever. No pressure, very friendly and extremely knowledgeabl Hybrid off the showroom floor and let us test drive it!!!! I have never seen that done, ever. No pressure, very friendly and extremely knowledgeable. We will be buying cars here in the near future and have recommended our daughter bring her Hyundai here for servicing. More

After the way they treated my elderly mother, Country Hyundai deserves less than one star! Not only did they sell her a VERY overpriced used car which was poorly suited to her needs on a day when she was Hyundai deserves less than one star! Not only did they sell her a VERY overpriced used car which was poorly suited to her needs on a day when she was clearly depressed and confused, but they did not tell her that it had been in a collision. My mother had known right away that she had been overcharged for the car, but she was embarrassed and viewed it as her own mistake for being too trusting, and she didn't want to talk about it for a long time. At the time of the sale, Country Hyundai had represented it as a late model car in excellent condition, but other mechanics later informed her about the underlying damage. Not only were the quality of repairs very poor, there was a whole panel missing inside one of the wheel wells! Recently, when other mechanics detailed the extent of the damage and missing parts, my mother asked me to bring her to Country Hyundai to ask if they would supply some of the parts that should have come with the car at the time of purchase. They gave her the "you should have come to us sooner" line, knowing how inviting that is when they had already burned her once. Not only did they refuse to provide a $69 panel and some clips that should have come with the vehicle in the first place (I would guess they made about $2000-$5000 on the sale) but General Sales Manager William Mooney pointed to unrelated scratches on the corners of the bumper and tried to blame my mother! So don't believe their claims that they will address your concerns -- if you appear elderly or vulnerable, Country Hyundai will take every advantage. More

Ashley was teriffic! She took a great deal of information over the phone so that after the test drive, the paperwork was a breeze. We were extremely pleased with the price we got. My only compl information over the phone so that after the test drive, the paperwork was a breeze. We were extremely pleased with the price we got. My only complaint was that they were so busy (good for business!) that we had to wait to meet Lee for the signing. Definitely would recommend to friends and family. More

We needed a new used vehicle as our jeep was eaten' the gas so we stopped in to country hundai after researching online. We VERY much enjoyednour experience with Scott, our salesman. We were even advised gas so we stopped in to country hundai after researching online. We VERY much enjoyednour experience with Scott, our salesman. We were even advised to stop having so much fun as we laughed so much with him. We would certainly suggest you stop in if you are in the market for a new or used car. They worked diligently to get us what we wanted and had us back on the road before noon , driving our new purchasenhome! We are even talking about trading in the seconded car there soon. Christine Ratzel, Williamsburg More

What a great experience! I had been to four or five other places and stopped at Country Hyundai on my way home and I wish I had just gone there first. Scott was a wonderful guy, so helpful and nice. He got m places and stopped at Country Hyundai on my way home and I wish I had just gone there first. Scott was a wonderful guy, so helpful and nice. He got me into a great SUV that I thought I would never be able to have. Their service is fast and fun! You dont feel like you are being hounded and they never pressure you to buy something you really dont want. They work with what you can afford and are very good about staying in your limits. So thank you Scott!!! And thank you Country Hyundai! I will never buy a car anywhere else. More

GREAT sales person. We didn't feel like we were buying a car!! We felt like we were on a shopping spree with a friend. Thank you Ashley!! She was very knowledgable about the car we purchased and provided us car!! We felt like we were on a shopping spree with a friend. Thank you Ashley!! She was very knowledgable about the car we purchased and provided us great service from start to finish!! I will be bavck to purchase another one! More