County Ford
Graham, NC
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I was instantly greeted when I arrived at the dealership. Everyone was so helpful. And the process did not take long. I love my new Escape. Everyone was so helpful. And the process did not take long. I love my new Escape. More
We will NEVER buy from them again. To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THE To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THEIR MATH AND CHECK IT AGAIN. They tried to add the $1,000 we got for a trade instead of subtracting it, then somehow added in an extra $1,000 on top of it. Glad I got my calculator out. Second, it was miraculous how our interest rate dropped almost 2% once they applied some "coupons" when we were reconsidering because of the payment. Third, the truck was missing floormats. We were told to come back on Monday and they would have them. They couldn't find the one's for our truck so they gave us some out of another truck and they don't even fit. Fourth, they have our trade listed at almost $12K over what they gave us. And much higher than KBB has it listed. Stock # 221141B. This is a great truck, but they are royally screwing you on the price. What a bunch of crooks. We should have walked away, but you live and learn. Oh, and the online price magically changed, increased $500 when we checked it while they were working numbers. It's not them, it's the computer system is the answer we got. More
Wife and I purchased a 2020 F-350 Platinum. This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel like our opinions mattered and our satisfaction was of his most concern. An enjoyable experience with the purchase. The sales mgr was a jerk at times like during the final contract and billing. But Jordan had done such an outstanding job we didn't care. More
The salesman was great, he made the experience wonderful, we had a breakdown on the road & had to make an emergency purchase & your dealership was wonderful, thank you for a great experience we had a breakdown on the road & had to make an emergency purchase & your dealership was wonderful, thank you for a great experience More
I’m 63 and I’ve bought my share of vehicles over the years and this was the most pleasant experience I’ve ever had with a dealership. I’ll definitely be going back when I’m ready to make my next purchas years and this was the most pleasant experience I’ve ever had with a dealership. I’ll definitely be going back when I’m ready to make my next purchase More
I was very pleased with the service I received in the purchase of a handicap van for my husband. Every step from start to finish went really smooth. Ruiy is the bomb!! purchase of a handicap van for my husband. Every step from start to finish went really smooth. Ruiy is the bomb!! More
I worked with JOHAN to purchase a preowned vehicle. His offer was $21K for my trade-in and $29K for the vehicle I'm interested in. This was all so I can stay within my budget. However the written agree His offer was $21K for my trade-in and $29K for the vehicle I'm interested in. This was all so I can stay within my budget. However the written agreement I was given was completely different. After 3 hours of negotiations he DECEITFULLY changed the numbers to $20.5K for my trade-in and $30.5K for the vehicle I'm interested in. This is a lot of money if you have a tight budget. This place is a TOTAL SCAM. A bunch of DISHONEST people who PREY on you to make a living. They lost my business for good. Please STAY AWAY from this dealership and look for other dealerships that aren't SCAMMERS like this one. They certainly practice DISHONESTY daily. More