Courtesy Acura - Service Center

service on my Saturn I have had my 2000 Saturn for many years I bought it used at Saturn of Aurora. Joey has done the service work on it for me since 2003, starting in Au I have had my 2000 Saturn for many years I bought it used at Saturn of Aurora. Joey has done the service work on it for me since 2003, starting in Aurora. I have followed him from dealership to dealership, because he does such excellent work on my car. I know I will have my old car for many years because of him. I always have excellent customer service as well when I go there. Matt helped me this time, he also does great work, and is very efficient. They both are very nice. Good job Courtesy, thank you so much. More

Unbelievable service on my 2013 TL My 2013 TL had developed a barely noticeable rattle above the headliner near the moonroof. The rattle was intermittent and I was afraid the folks at My 2013 TL had developed a barely noticeable rattle above the headliner near the moonroof. The rattle was intermittent and I was afraid the folks at Courtesy would think I was crazy when I brought it in and told them about it. Not so!. My service advisor Stuart asked the technician assigned to the problem to go for a drive with me in hopes of hearing the noise. The technician, Andrew, heard the noise within the first couple of miles (I couldn't even hear it when he did) and was able to reproduce the rattle at will. We took the TL back to the dealership where Stuart had a new TLX waiting for me with a promise to call me with updates on the repair. Stuart called me later that day to tell me that Andrew had identified the source of the rattle, was in the process if repairing the problem and that my TL would be ready the next afternoon. Stuart called the next day as promised, confirmed that my car was ready and once again asked Andrew to go on another test ride with me to confirm the rattle was gone (it was). The time these two spent with me on this problem to get it resolved under warranty was unbelievable. I've never had better service and Courtesy will be getting all of my future business. More

2008 MDX Service Recently we had our Acura MDX in for service. Connor was very clear in his description of the work to be performed and showed us what parts were to b Recently we had our Acura MDX in for service. Connor was very clear in his description of the work to be performed and showed us what parts were to be replaced/fixed on his computer. He did a great job of keeping us informed and following up. Thanks! More

Oil Change Shon and the service team had some unexpected issues with my oil change. The bay that they usually change oil could not lift my truck so my wait time Shon and the service team had some unexpected issues with my oil change. The bay that they usually change oil could not lift my truck so my wait time was longer normal. Shon kept me in the loop to let me know what was going on the whole time. The Service team that changed my oil was quick and got me out of there in a timely manner when they had a bay available to service my truck. More

Excellent! Service light came on while running errands on Saturday, stopped by the dealership and talked with Connor. He was not able to fit us in that day, whi Service light came on while running errands on Saturday, stopped by the dealership and talked with Connor. He was not able to fit us in that day, which i didn't really expect since i just stopped by. Connor did get us an appointment for the next Monday morning and offered a loaner. very efficient on Monday AM, very informative and kept in touch throughout the day. I was most impressed. Connor was re-assuring and took care of the problem. We will be asking for him every time. HE deserves the 5 stars! Bjorn Leigvold More

Awesome service Holly and her colleges provided exceptionally quick and friendly service. They went above and beyond normal expectations. The rental was ready and Holly and her colleges provided exceptionally quick and friendly service. They went above and beyond normal expectations. The rental was ready and I came back to a fixed, clean car both inside and out. More

OUTSTANDING SERVICE Had my 2014 MDX in for Navigation/Acura Link updates that were recommended after Connor and Leo did some research on the problems I was having. Every Had my 2014 MDX in for Navigation/Acura Link updates that were recommended after Connor and Leo did some research on the problems I was having. Everything is working properly now thanks to their efforts. These guys know how to take care of their customers. Thank you! More

Happy customer Everyone is always so nice and so helpful. When I take my vehicle in for routine maintenance everything is done efficiently and in a timely manner. I Everyone is always so nice and so helpful. When I take my vehicle in for routine maintenance everything is done efficiently and in a timely manner. I definitely recommend Courtesy Acura! More

Excellent, kind, fast service We bought an Acura RDX in July. Dan was our sales agent. He was patient with us, because it took us about 6 months to decide. He is not pushy. This we We bought an Acura RDX in July. Dan was our sales agent. He was patient with us, because it took us about 6 months to decide. He is not pushy. This week we took the car in for the first oil change. We had made an appointment with Leo to review some of the technology also. We had a time crunch. Leo checked with the manager as to when our car would be ready for them to do the oil change and tire rotation. While we were waiting for our service, he was able to to go our our tech questions. The service on our car was promptly done with a car wash and we had plenty of time to spare. Great customer service all the way around. More

Great Service I went through Courtesy Service Department on a few occasions for car repairs and worked with Connor, always an exceptional experience, this is tough I went through Courtesy Service Department on a few occasions for car repairs and worked with Connor, always an exceptional experience, this is tough when dealing with car repairs. The Service Coordinator, Connor explained details, warranty , and options. He kept me briefed on the status of my car and even insured a complimentary car wash and loaner car for me. I give the whole service team 5 stars for great service, insuring my satisfaction and not wasting monies on services I did not need. Thanks Connor and Courtesy Service! More