My Review Of Courtesy Chevrolet of San Diego:
Received awesome customer service here at Courtesy! Would like to give two thumbs up to Eduardo who even though was not on the job when he ran into my husband at the Sprint store, still represented this company in a great manner. He told my husband all about the 2014 Impala and raved about its new features; we just had to make our way over to the dealership to see for ourselves. On our initial visit we were unable to do a test drive because the car had not arrived yet but were reassured that we would get a call as soon as it came in. A few days later Eduardo kept his word and notified us the day the cars came in. Once there, we took a test drive and fell immediately in love! Went over some financing offers, and a few hours later drove off with our brand new car.
Now the not so great news, I don't think this is Eduardo's part to blame but more for the team that gets the vehicles ready to take home. Somehow they missed filling up our windshield washer fluid. Didn't notice until when I went to clean the windshield the other morning, which was something that I wouldn't have expected. Had to go to our near gas station and purchase some fluid since this was on my way to work. It bothered me though because it made me have to wonder if they happened to forget anything else.
Was this review helpful to you?
Yes | No