Courtesy Genesis

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside. More

We took my car in to get my oil changed the engine light was on they said the fixed it & charged me $ 2100.00 and the engine light is back on after three visits because of the engine light on again. Not ha was on they said the fixed it & charged me $ 2100.00 and the engine light is back on after three visits because of the engine light on again. Not happy. More

This sales team is awful. And probably racist. I asked my husband to go test drive a GV70, to get his impressions before I continue my research. He was told they had to run And probably racist. I asked my husband to go test drive a GV70, to get his impressions before I continue my research. He was told they had to run “pre-approval” of his credit before he could test drive the car “because they are so in demand.” Sounds like a jerk move, but okay. They left him standing out in the lot for almost half an hour (August in Tampa, mind you,) and finally came back and told him right in front of two cars sitting on the lot that they don’t have enough cars and he can’t test drive one. I still very much intend to buy a GV70, but I won’t buy it there. More

Horrible customer sevice , No quality control. Absolutely the worst dealership I have ever encountered.. No excuse for the lack of professionalism and customer care. Absolutely the worst dealership I have ever encountered.. No excuse for the lack of professionalism and customer care. More