Courtesy Toyota of Brandon

We searched all the Dealers in Lakeland, and a few in Orlando, one in Tampa..and got the toyota truck we were looking for at Courtesy Toyota of Brandon. Not only was it in stock, but $2000.00 less than Orlando, one in Tampa..and got the toyota truck we were looking for at Courtesy Toyota of Brandon. Not only was it in stock, but $2000.00 less than all the other dealers. No high pressure sales (we were pressed by all the others)..Just "here's the deal"...that was it! In and out in an hour. We drove home in the new toyota and love it! Matt was straight to the point, very friendly, and even tied balloons to the truck to impress the wife! We were impressed with not only the salesmen, but finance as well! More

My wife and I purchased a 2010 Toyota Sienna Limited Minivan on 01/11/10, with the Blizzard Pearl color and minimal mileage requested. We had checked 2 other Toyota dealerships to search for our desired Minivan on 01/11/10, with the Blizzard Pearl color and minimal mileage requested. We had checked 2 other Toyota dealerships to search for our desired 2010 minivan with less than 100 miles, without any success. We had also evaluated the Honda Odyssey at the Honda dealership, but determined that the Toyota Sienna was a better value for similar features. Matt Dennison was very friendly, courteous, and "not pushy". He was determined to help us find the minivan of our choice. He was always helpful with questions, even days and weeks after the sale. I will definitely recommend Matt to anyone who is interested in buying a Toyota vehicle. More

I was very aprehensive because of past experience with salesmen from this dealership, but Rollin made my experience very happy. He was not overbearing or pushy. He had all the facts about the vehicle an salesmen from this dealership, but Rollin made my experience very happy. He was not overbearing or pushy. He had all the facts about the vehicle and the price ended up being exactly what he had promised. He gave me time to think it over without any pressure. He was extremely friendly and an all around nice guy. I would definetly buy from here again. Deborah J Bennett More

I have purcchased 5 automobiles for my family and have always been treated fairly. I trust the people who have serviced our vehicles. The dealership never pressures you to buy a vehicle. You feel they are always been treated fairly. I trust the people who have serviced our vehicles. The dealership never pressures you to buy a vehicle. You feel they are looking out for your best interest. They make you feel welcomed in many ways. More

My wife and I purchased a 2010 Toyota Highlander from this Dealership after comparing prices of identical vehicles here in Brevard County where we live. I had heard of Courtesy Toyota from a friend. We this Dealership after comparing prices of identical vehicles here in Brevard County where we live. I had heard of Courtesy Toyota from a friend. We were able to purchase the Highlander for $1154.00 less than the best deal in Brevard. Our salesperson, Rollin, did everything he said he would do and more! We were very specific regarding the options and trim level of the vehicle to be purchased. Rollin searched other Dealers inventory until he found the vehicle that met our requirements. There was never any attempt to put us into a vehicle we did not want. This vehicle was for my wife so I wanted her to conduct the test drive and learn about the vehicle, while I stayed at the Dealership. Rollin went with my wife on the test drive and explained the attributes of this vehicle. My wife was impressed with the time Rollin took in explaining the features and answering questions, regarding this vehicle. The final price was exactly what we were quoted in the emails we exchanged. The only area requiring improvement is the Finance and Insurance office. To complete the deal, one must meet with the F-I employee who completes the required paperwork and tries to sell you on additional items. At most Dealerships, that person received a percentage of what extras they sell you. John Hipp was the F-I employee we worked with. We declined John's offer on all of the items/packages he was trying to sell us. He became somewhat pushy and irritable at this point. The paperwork was finished and we departed with an outstanding vehicle. More

Everyone was helpful and friendly. Our sales associate Miguel was very knowledgeable about the vehicle. I was having leather installed, he offered to pick up and drop off my car in Land O lakes (home)! Gr Miguel was very knowledgeable about the vehicle. I was having leather installed, he offered to pick up and drop off my car in Land O lakes (home)! Great service. John in finance was very helpful and informative. Keith at the front desk was very pleasant and helpful as well. More

I contacted 6 dealers via the internet. Marc did the best job treating me the way I had requested. When a particular car we settled on arrived with 5,000 miles & a replaced windshield Marc let me know immedi job treating me the way I had requested. When a particular car we settled on arrived with 5,000 miles & a replaced windshield Marc let me know immediately it was not as originally advertized and he quickly found a deal that made everyone very happy. Also did a great job handling my wife & mom throughout the process. Clearly went above & beyond offering to drive to Tampa for my mother to test drive the car. I've purchased 8 new cars in my life and this was by far the best experience I've had. More

My husband and I dealt with Pat when we went in search of a new camry. I had just "rolled over" and totaled my 2004 camry and I knew I wanted the same car, just the 2010 version. If I could survive with ju a new camry. I had just "rolled over" and totaled my 2004 camry and I knew I wanted the same car, just the 2010 version. If I could survive with just a few scratches, I knew I needed another camry. Pat was very compassionate and not pushy at all! Pat took the time to find me the ideal car and set me up with a loaner until my car was ready. I will recommend Pat to any family and friends that are in need of a toyota! Thanks Pat! More

I intended to buy a new 2010 Toyota Prius through the American Express car purchasing program. Under this program, you configure the car you want and one or more dealers in your area then provide guaran American Express car purchasing program. Under this program, you configure the car you want and one or more dealers in your area then provide guaranteed price quotes with no haggling. David Cooper, Internet Sales Manager, worked with me from the start all the way through the closing of the deal and pickup of my car. He was very friendly and helpful, even working with another dealer to get the car I wanted at the guaranteed price they had previously quoted. David Cooper and Courtesy Toyota hono their commitments. I recommend David and Courtesy Toyota to everyone looking for a good and honest car deal. More

I bought a new Tacoma through internet sales this past August. While the initial sale went well, it was the customer service afterwards that is surprisingly bad. It is like they don't care if you ever buy August. While the initial sale went well, it was the customer service afterwards that is surprisingly bad. It is like they don't care if you ever buy a car from them again. I had my financing set up before buying and informed the finance office which bank had the pre-approval. Unfortunately they ignored me and financed the truck through another bank, presumably one that gives them a percentage. I have been trying to get the situation resolved repeatedly for months. Peter Roe promised me two months ago it was resolved but since then he won't return emails or phone calls. While I like the truck and its price, I will never buy from Courtesy again and will recommend everyone else to avoid them if possible. More