Courtesy Volvo of Scottsdale - Service Center

Michael was professional explained all the aspect of my car problems and was very kind.. I will definitely go to courtesy Volvo in my next Volvo service thank you Michael car problems and was very kind.. I will definitely go to courtesy Volvo in my next Volvo service thank you Michael More

Service was on time, completed quickly and I was updated when the vehicle was finished. Service writer Jud was knowledgeable and courteous. when the vehicle was finished. Service writer Jud was knowledgeable and courteous. More

It was very easy to get an appointment with the Service Department. Everyone knowledgeable and they kept me informed during the process. I highly recommend Courtesy Volvo of Scottsdale. 👍 Jacob Kannada Se Department. Everyone knowledgeable and they kept me informed during the process. I highly recommend Courtesy Volvo of Scottsdale. 👍 Jacob Kannada Service Advisor More

They always explain what work needed to be done. Pick up and drop off even if the don't have personal. They get a ride service. Pick up and drop off even if the don't have personal. They get a ride service. More

Jud in service is fantastic! Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but with Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but without hesitation knowing Jud would continue to be my service provider. To say Jud is an asset to this dealership and company is an understatement. I have authority to say this after 14 years of service provided by Jud. Good job Courtesy Volvo of Scottsdale! You hire and keep GREAT people! More

Very professional and very little hassle on getting an appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get it done in a timely manner! A+! More

Judson White was awesome! So helpful in his responses so that I could make good decisions So helpful in his responses so that I could make good decisions More

Here is an interesting two-part story about Courtesy Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it checked. First it was diagnosed as problem A which could be fixed for $350. Yeah, that didn't solve it. Then it was problem B which could be fixed for $820. Yeah, that didn't fix it. Then it was problem C which could be fixed for $510. Nope, that didn't fix it...... This went on for about 45 days with a total cost of $8,500. Every time it was "well, the most recent fix was needed, but so was the previous one". Story 2: My Volvo engine light was on so I took it to these guys to have it checked. They gave it a check over, and they said it was problem A which they fixed for $410. Had it back for a week, and the light came back on. Back in it went, and I got the same excuse as with my son's car - "well B needs fixing, but we had to fix A as well". In this case B was a leaking head gasket that was somehow missed in the first check. But they'd be happy to fix it for $4500. I looked up all the symptoms of a bad head gasket, my car had none. I decided given the experience with my son's car, it would be a good idea to get a 2nd opinion. The second place ran all the diagnostics, and said I had a bad fuel regulator - fixed for $320 parts and labor. That was 2 months ago, and no engine light on and no problems at all. Do yourself a big favor, stay away from this place. They are either wildly incompetent or just plain dishonest. They would get 0 stars if that were allowed. More

Did a great job and applied a nice discount to the cost of my repairs! of my repairs! More

Courteous, efficient, very clean, calm, great waiting area, finished replacing air bag in less than an hour. area, finished replacing air bag in less than an hour. More