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411 Reviews of Covert Buick GMC - Service Center
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November 19, 2012
My husband and I had a certificate for a free oil change, lube, etc. from GMC for our 2006 Envoy. We live in Mexico, but were visiting our daughter in the Austin area and decided to visit your facility. (W lube, etc. from GMC for our 2006 Envoy. We live in Mexico, but were visiting our daughter in the Austin area and decided to visit your facility. (We had the pleasure of meeting Judy Covert in San Miguel de Allende a few years ago - one of the nicest women we've EVER met.) We were VERY impressed with the friendliness and efficiency of all of your staff, the pleasantness of the waiting area (to include the upgraded coffee and donuts -- shows you care about your customers), the incredible degree of organization displayed by ALL staff members, the cleanliness, etc. We overheard one gentleman offer to take a woman home since it would take a couple of extra hours to secure her battery. Very thoughtful. Despite the huge number of cars/customers, the work was done in almost half the time estimated, and we got a NEWLY WASHED CAR to boot! Excellent!! More
by Alice Edwards
Employees Worked With
Tom Fritz, Tom Fritz
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