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Craig Smith Chevrolet

Galion, OH

4.8
115 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 115 reviews

July 10, 2024

Chris delivered everything I ask for. In and out quick. Nice and clean there also. More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Craig Smith Chevrolet responded

This is a great share of your experience! What a sharp Jeep! So glad to hear we met your needs because you are what was important. Thank you for choosing our dealership!

July 09, 2024

Company and dealer have been good to me and my household for many years and hasn't disappointed in the slightest. More

by iano1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Craig Smith Chevrolet responded

We love returning customers! We want you to know that you are important each time you walk through our door. Thank you so much for your dedication to our dealership. It's TRULY appreciated!

July 09, 2024

Glad they made the deal for me. Maybe could have gone better. High depreciation seen. More

by Chuck Larkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial advisor (?) personable.
Jul 11, 2024 -

Craig Smith Chevrolet responded

We take all comments to heart and will work on making sure we address these issues. We never want the process to be difficult in any manner. Thank you for your business!

July 08, 2024

I buy trucks every couple of years and this was by far the best experience I’ve had ever. Chris and Jason were amazing. They answered back right away and were so friendly! Not to mention their fair prices More

by Matt Harvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jul 11, 2024 -

Craig Smith Chevrolet responded

What a gorgeous GMC, Matt! These are the reviews we LOVE! We work so hard to meet every customers expectations and it sounds like we did just that. Our dealership is a family and you become a member when you purchase from us. Thank you so much purchasing from our dealership!

June 23, 2024

It was great working with Chris. He was honest and quick with getting all of the paperwork done. I would definitely go back and work with him for another vehicle. More

by Sgtstratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Craig Smith Chevrolet responded

This is great to hear and we appreciate you sharing your experience! Chris is just great and will go the extra mile each and every time. Thank you so much for choosing Chris and our dealership!!

June 21, 2024

Never buying a car from here again, and will not recommend to anyone looking for a new or used car. More

by joshparson136
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Never had the chance to visit the dealership as the sale was done through email/text, but online pictures looked nice! More

by Backwardhero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

This dealership handled everything I needed with no problems and in a timely manner, my tires (after the first wash when the tire shine was washed off) still had the manufacturers markings on them but More

by nti.av77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They go above and beyond for people in getting them in a vehicle. My family and I are beyond grateful for all of them. Chris and his manager I can’t thank them enough. And thank you to the rest of the sales More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager of Craig Smith
May 07, 2024

Chris was a big help he was amazing to work with i was not sure i was going to be able to get help but he did and got me approved and got me my truck More

by lindseylarson48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Craig Smith Chevrolet responded

Just because your "think" you can't get approved because of some bumps in the road, doesn't mean we can't get you approved! Never be afraid to just call us or stop in. Thank you so much Lindsey for allowing us to help you find that perfect truck!