Crain Hyundai of Fort Smith

One star only because I can't leave zero starts. At first everything was good. But, after returning to the dealership to pick up the truck that I bought, which was a Ford L8000 mini Semi, they park At first everything was good. But, after returning to the dealership to pick up the truck that I bought, which was a Ford L8000 mini Semi, they parked it on the grass OUTSIDE of the dealership. And, the batteries were dead. So, after trying to jump it with my vehicle, all the while multiple salesmen drove by me in the literal freezing cold, I had to leave it until the weather warmed up, and until I could get back to Ft Smith (I live over an hour away.) During that week, the dealership called me and said that they had batteries to put in it, but were going to charge me $1200, because it takes 3 batteries. I, in my most professional tone, told them to pound sand. I went and bought my own batteries, at a $600 hit. Installed them, by myself, and left the dealership. I will not, nor will anyone in my family, ever step a single foot near that dealership. We're actually driving all the way to Rogers to purchase the car that Crain had. That's how much I despise Crain Hyundai. More

Sebastian V. has sold me two cars and both times my experience has been outstanding. has sold me two cars and both times my experience has been outstanding. More

Sabastion V sold me my first ever newer car on June 2021. He was fabulous but the finance guy was a jerk and they let me almost drive off the lot without lug nuts. He was fabulous but the finance guy was a jerk and they let me almost drive off the lot without lug nuts. More

Don't buy anywhere but here! They are the Best! We moved out of the area and we still come back here to buy our cars. We haven't found another dealership that treats us like family. From the moment We moved out of the area and we still come back here to buy our cars. We haven't found another dealership that treats us like family. From the moment you walk in you feel welcomed. This goes for the service department too. Joe Pulliam is the best! Timmie Minks(finance guy) was a pleasure to work with. Josh(sales guy) was very knowledgeable and went above and beyond. I will always buy from Crain Hyundai, because satisfaction after the sale is just as important and Joe Pulliam has never let us down.If you are new to the area or even if you live in NWA like us take the trip I promise you won't be disappointed. More

Great dealer. We had a great experience. Doug Aston our salesman was very polite and honest. The experience went smoothly working with our salesman, sales manager, We had a great experience. Doug Aston our salesman was very polite and honest. The experience went smoothly working with our salesman, sales manager, and business manager. We love our Tucson. More

Great Value, Nice choices, Excellent customer service ! Came in today to find a new used vehicle for my mother! She and I were very delighted with all the choices, and the great job that Zachary did helpin Came in today to find a new used vehicle for my mother! She and I were very delighted with all the choices, and the great job that Zachary did helping us! Additionally meeting Joe Pulliam the general manager who is very cordial and accommodating, everybody did a great job to make our deal happen! Heard about it on KTCS 99.9 live broadcast... Jeff More

Excellent I had a very difficult deal that they made happen. I love my new car and I will definitely return for my next vehicle purchase. I had a very difficult deal that they made happen. I love my new car and I will definitely return for my next vehicle purchase. More

Hayden Ohm I was helped by Noah who actually helped my mother a few months before we bought our car. How he handled my mom was the reason we came and bought from I was helped by Noah who actually helped my mother a few months before we bought our car. How he handled my mom was the reason we came and bought from your dealership. More

Great experience We had a great buying experience at Crain. They tried hard to get us a good deal and we were happy with the results. We will definitely come back wh We had a great buying experience at Crain. They tried hard to get us a good deal and we were happy with the results. We will definitely come back when it's time to trade or buy. More

2017 Azera We were impressed with Daniel and his willingness to help us find the car we wanted. Noah helped us with the introduction to the car and it's many ac We were impressed with Daniel and his willingness to help us find the car we wanted. Noah helped us with the introduction to the car and it's many accessories, plus setting up the Bluetooth and the Hyundai app. Both were a pleasure to work with. More