Crater Lake Ford

Megan and John are awesome! Very helpful in the service department. If you're planing on getting work done, ask for them! Very helpful in the service department. If you're planing on getting work done, ask for them! More

They were absolutely amazing and so helpful with my car purchase and refinancing our other car savings us money every month purchase and refinancing our other car savings us money every month More

Our service advisor, John, was fantastic. He's always friendly, helpful, and has a great personality. I had a recall on my Mustang Mach E and John explained what they did to fix the issue. He's always friendly, helpful, and has a great personality. I had a recall on my Mustang Mach E and John explained what they did to fix the issue. More

I live closer to a dealership other than Crater Lake Ford, but refuse to service my car with them. Megan, Taylor, and Phil are amazing to work with, and are somehow able to the friendliest people even t Ford, but refuse to service my car with them. Megan, Taylor, and Phil are amazing to work with, and are somehow able to the friendliest people even though I know they’re always busy. Highly recommended. More

John in service is great to work with and am usually in and out for routine service within about an hour. and out for routine service within about an hour. More

Megan was professional and courteous. Service was complete and done in a timely manner. Loaner cars would be nice. Service was complete and done in a timely manner. Loaner cars would be nice. More

Great customer service. Notify them that I was traveling to purchase a new vehicle. They had the vehicle ready to test drive when I arrived!! Exceptional service!! Notify them that I was traveling to purchase a new vehicle. They had the vehicle ready to test drive when I arrived!! Exceptional service!! More

I have been challenged at time with this dealership. However…this last experience with Service Advisor John Oppy brought you up a star. John did an outstanding job. He was so personable and his knowl However…this last experience with Service Advisor John Oppy brought you up a star. John did an outstanding job. He was so personable and his knowledge was spot on. He made us feel welcomed with his warm smile from the minute we stepped in the service department. He was so caring about our situation with having to buy two key fobs to just get the one. I later reached out to him through texting to keep our Explorer to have the oil changed. John was very quick to respond and made it happen. John definitely provided us with a 5 star service experience! We really appreciated his smile and work ethic throughout this service and oil change. More

Greeted promptly. Our questions answered. Test drive was beautiful. Paperwork was as efficient as possible. Our experience was definitely positive. Our questions answered. Test drive was beautiful. Paperwork was as efficient as possible. Our experience was definitely positive. More

I was able to get in and out quickly with the car I wanted. I never felt rushed during the process Marco was fantastic and answered all of my questions. wanted. I never felt rushed during the process Marco was fantastic and answered all of my questions. More