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Crest Cadillac
Frisco, TX
1,981 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade.
If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment.
Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,981 reviews
July 17, 2020
Exceptional customer service A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Tha A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Thank you More
by monica.giorgetti
Employees Worked With
Gene Reeves
July 17, 2020
Great help from Gene Reeves, he was helpful, knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service More
by Fercarr24
July 15, 2020
I took my XTS in for warranty work after the computer screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than a screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than an hour. Fast, friendly, courteous service. More
by bly.jay
July 10, 2020
I worked with Tux from Crest Infiniti to purchase a new Escalade ESV. He is the best salesperson I have ever used and will keep coming back because his customer service is the best in the business! Escalade ESV. He is the best salesperson I have ever used and will keep coming back because his customer service is the best in the business! More
by Scott
Employees Worked With
Jeffrey “Tux” Browning
July 09, 2020
Always impeccable service love working with this dealership!!! Great attention to details nothing ever gets missed !! I will definitely be buying my next vehicle from these guys😉 dealership!!! Great attention to details nothing ever gets missed !! I will definitely be buying my next vehicle from these guys😉 More
by Valeriejatkins
Employees Worked With
July 04, 2020
The entire service team is wonderful. They are always courteous and quick to assist. It quickly puts customers at ease and relieves the stress and tension often felt when having to service a vehicle for courteous and quick to assist. It quickly puts customers at ease and relieves the stress and tension often felt when having to service a vehicle for a mechanical issue, missing work, etc. I’ve been impressed with every visit. More
by cmumph
Employees Worked With
Shawn Barron
July 03, 2020
CTS Service Very friendly and professional. I have worked with Gene for many years and he has always taken good care of me, that's why I always return to Crest fo Very friendly and professional. I have worked with Gene for many years and he has always taken good care of me, that's why I always return to Crest for all my needs. More
by Sylvia
Employees Worked With
Gene Reeves
July 02, 2020
Gene Reeves has been our service rep ever since we have been dealing with Crest. He is one of the reasons we have stayed with them. ('99olds 88,'15ATS,and now '18XT5) been dealing with Crest. He is one of the reasons we have stayed with them. ('99olds 88,'15ATS,and now '18XT5) More
by Lew
Employees Worked With
Gene Reeves
June 26, 2020
Gene was outstanding to work with, kept me updated throughout the repair process and exceeded my expectations. I will have my car serviced by Crest in the future! Thanks throughout the repair process and exceeded my expectations. I will have my car serviced by Crest in the future! Thanks More
by tim.pivonka
Employees Worked With
Gene
