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Crest Cadillac

Frisco, TX

4.3
453 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 453 reviews

May 29, 2024

I traded in my 2021 XT4 for a new 2024 XT4. Austin was professional, efficient and great to work with. He and the Crest team made the transaction easy, quick and painless. They accommodated wha More

by drkappaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The staff is extremely helpful and accommodating. Great experience working with everyone and highly recommended More

by Jonesaj03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Knowledgeable and totally customer focused. And now I need to add ten more words?? Jeez! More

by Dot and dash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Nice friendly staff, clean establishment, big selection and nice vehicles to choose from. In and out timely. More

by ccrayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Crest Cadillac responded

It's fantastic to hear that you had such a positive experience at Crest Cadillac! We're thrilled that our staff was nice and friendly, our establishment was clean, and you found our selection of vehicles to be extensive and of high quality. Ensuring a timely and efficient experience is important to us, and we're glad we could get you in and out with ease. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

May 20, 2024

Chris was extremely helpful knowledgeable and attentive, both during and after the sale! This was our second car we bought from him and we would highly recommend him…make sure you Ask For Chris! More

by Sljs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with exceptional service and that you found him to be helpful, knowledgeable, and attentive both during and after the sale. Building lasting relationships with our customers is important to us, and we're glad that Chris made such a positive impression on you. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us, and we appreciate your continued support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 15, 2024

Chris was very helpful before the sale, during the sale, and after the sale. When I had to take the car in for some issues, Chris was there and had a loaner available and let me know as soon as my car was r More

by tridib.tennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese
May 16, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided you with exceptional service throughout your entire Cadillac experience at Crest Cadillac, from before the sale all the way through after-sales care. It's our goal to build lasting relationships with our customers, and Chris's professionalism is a shining example of that commitment. We appreciate you highlighting his helpfulness before, during, and after the sale, as well as his attentiveness when you brought your car in for service. Having a loaner readily available and keeping you informed are all part of providing a smooth and stress-free experience. We'll be sure to share your kind words with Chris – he'll be delighted to know how much you appreciate his efforts. Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs!

May 15, 2024

Fine dealership. Good cars to choose from. Salesman Chris Rucker was very helpful and knowledgeable. More

by tridib.tennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Crest Cadillac responded

Thank you for the fantastic review of Crest Cadillac! We're happy to hear you found our dealership to be a positive experience, with a good selection of cars to choose from. We're especially pleased that you found our salesman, Chris Rucker, to be both helpful and knowledgeable. At Crest Cadillac, we strive to provide our customers with a knowledgeable and professional sales team who can answer your questions and guide you through the car-buying process. We'll be sure to share your kind words with Chris – he'll be delighted to know you appreciated his assistance. Thanks again for choosing Crest Cadillac! We look forward to seeing you again in the future, perhaps for a test drive or a service appointment on your new Cadillac!

May 15, 2024

Chris was awesome from the second we walked in until now. Always available and helpful. Went out of his way to be of service! Great experience dealing with Chris!!! More

by cyoungblood58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Crest Cadillac responded

Thank you for the fantastic 5-star review! We're thrilled to hear that Chris made your experience at Crest Cadillac so positive, from the moment you walked in all the way through. It means a lot to our team to hear such praise! Chris's dedication to exceptional customer service is truly commendable. It sounds like he went above and beyond to be available, helpful, and truly go the extra mile for you. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. At Crest Cadillac, we strive to provide a welcoming and supportive environment throughout the entire car-buying journey. We're glad Chris embodied that philosophy during your visit. Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future, perhaps for a service appointment on your new Cadillac, and hopefully Chris can be of service to you again!

May 14, 2024

Respectful, knowledgeable, sincere, no pressure and personable. Very thankful to have the guidance and help of Jenny during a grueling process of car shopping. More

by jacklynrw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Crest Cadillac responded

We are so grateful for your kind words about Crest Cadillac! Car shopping can definitely be grueling, so we're thrilled to hear that Jenny made the process much smoother for you. Her respectful, knowledgeable, sincere, and personable approach is exactly what we strive for in our sales team. Thank you for mentioning these qualities – we'll be sure to pass on your positive feedback to Jenny.

May 14, 2024

Great customer experience answered all questions on custom ordered Lyriq from start to finish and made the purchase quick easy and as seemless as possible. More

by peach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Crest Cadillac responded

Wow, congratulations on your custom-ordered Lyriq! We're thrilled to hear your experience at Crest Cadillac was exceptional from start to finish. Our team takes pride in making the custom order process smooth and informative, and it sounds like they delivered! We appreciate you mentioning that our staff answered all your questions and made the purchase process quick and easy. We'll be sure to pass on your kind words to the team.

May 15, 2024 -

peach responded

Thank

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