Crest Cadillac - Service Center

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Chris was able to step in and get everything sorted out for you right away. We understand how important it is for things to go smoothly, and we're thrilled that Chris made sure you were taken care of and on your way. We appreciate your patience and are grateful for the opportunity to serve you!

Crest Cadillac responded

Thank you for your review and for sharing your experience with us. We're glad to know you received your vehicle back, though we understand that the delay without clear communication may have been frustrating. Keeping our customers informed throughout the process is important to us, and we appreciate you bringing this to our attention. Your feedback helps us improve how we communicate updates, and we’ll make sure it's shared with the appropriate team. We truly value your business and the time you took to provide your thoughts. If you would like to discuss this further, please feel free to reach out to James Freel, Service Director, at jfreel@vtaig.com.

Crest Cadillac responded

Thank you for being a loyal customer and for sharing your positive experience! We’re thrilled to hear that Logan was able to continue providing you with great service. It's always a pleasure to know our long-time customers are satisfied. We appreciate your continued trust in us, and if there's anything else we can assist with, don't hesitate to reach out!

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that the service team provided you with a great experience and took care of your repair and maintenance needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

Crest Cadillac responded

Thank you for your continued trust and kind words! We're so glad to hear that each visit has been a pleasure and that you’ve been happy with both the customer service and the work completed. We look forward to seeing you at your next service and continuing to provide the care you expect!

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the service was both friendly and efficient. It's wonderful to know that Logan continues to stand out with his dedication and care—he truly is one of a kind! We appreciate your feedback and look forward to seeing you again!

Crest Cadillac responded

Thank you for taking the time to share your experience! We're so pleased to hear that each visit to our Service Center has been a positive one. Shawn Barron truly takes pride in providing clear, honest communication and knowledgeable support, and we're glad that has stood out to you. We appreciate your recommendation and look forward to continuing to serve you!

Crest Cadillac responded

Thank you for your feedback! We're happy to hear that Logan was able to get you in quickly and complete your service right on time. Providing prompt and reliable service is always our goal, and we're glad we could deliver that for you. We appreciate your support and look forward to your next visit!

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that you've consistently received great service and that our team’s knowledge, courtesy, and communication have stood out to you. It's especially wonderful to hear that Shawn continues to make such a strong impression—he’ll be thrilled to know his efforts are appreciated. We’re grateful for your support and look forward to serving you again!

Crest Cadillac responded

Thank you for your continued loyalty and for sharing your experience! We're honored to have had the opportunity to support you with both of your vehicles, and it’s wonderful to hear that the service and personal attention have consistently met your expectations. Knowing that you’ve been happy with our team’s care means a lot to us. We look forward to continuing to provide you with the same great service you’ve come to know and trust!