
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I took my 2019 infiniti qx60 last week with check engine light on. I had already did my own diagnostic on my personal device I gave them the codes and I was told they were gonna do thier own diagnostic whic light on. I had already did my own diagnostic on my personal device I gave them the codes and I was told they were gonna do thier own diagnostic which was fine. They came back and said i needed reprogramming module software glitch in the system but I still had to get charged $379 I didn't argue. Do what needs to be done. I waited 3 hours at the service department while the car was being serviced plus the 45 mins driving there and 45 mins back home. I got home my check engine light came back on. I was frustrated and disappointed as I live 45 minutes away from the service department. I did the diagnostic again and the same codes came up. But this time my car didn't want to start. So apparently my car wasn't fixed. I ended up taking it somewhere else. More

I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service expe Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service experience. All my questions were answered in a timely manner and we were able to purchase our vehicle in under an hour. No haggling or long waits and we received market value for our trade in. Al personally delivered the vehicle to my house and drove back with the trade in. This was an early Mother’s gift for my awesome wife and mother of my children. I would highly recommend purchasing a vehicle from Al Conkleton, of Crest Infiniti!!! More
The visit was very pleasant the staff were outstanding went above and beyond. My family and I felt so welcome like family. I will definitely come back in the future went above and beyond. My family and I felt so welcome like family. I will definitely come back in the future More
The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership! They listened and as a result of that, they delivered! We highly recommend this dealership! More
Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. service and people, love that place!! We will always support Crest. More
This shop is what keeps me coming back and back buying cars from the dealer cars from the dealer More